LakeHouseLeathers

Lansing, Michigan

LakeHouseLeathers is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

LakeHouseLeathers is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on May 15, 2015

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
STRAPS - RETURNS & EXCHANGES

We will gladly accept returns or exchanges on unused merchandise within 30 days of receipt.

Straps that have been mounted on a watch are considered to be "used." So the best bet when your strap arrives is to wrap the strap around your wrist without fastening anything first to see if the length is in the ballpark. Then check the width to make sure it is going to fit your watch...then install the strap. That way you vet any obvious problems without rendering the strap "used".

Exchanges can be made for any other items we have in stock. If your original order was more or less expensive than your replacement, we can work out a payment or refund solution.

Returns and exchanges must be mailed back to Lake House Leathers at your expense, unless we made a mistake with your order. Paying for a return may be done via a refund for your original shipping charge. Anything we mail to you will go out at our expense.

Refunds are for the purchase price and shipping charges. We may or may not request that you ship defective/unwanted merchandise back.

To make a return or exchange: please email us and include your order number in the email. If you are making an exchange, please let us know what items you would like to exchange for and the reason for the exchange. If you are making a return, please let us know the reason for the return.

We will be happy to modify or customize any strap as needed, support for our products doesn't end when you receive them...that's when it begins.
Shipping
We ship via USPS first class mail, which includes tracking info and insurance. If you need expedited shipping or handling please drop us a line.