Lalilouche

La Lilouche Luxury Designer silk and Bridal Lingerie

Top shop for gifts.

A buyer bought a gift from this shop and gave it a 5-star review!

Lalilouche is taking a short break

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Note from shop owner With everything that is going on around the world and continuing lockdowns ..its been very defficult to maintain the shop like i want to! so i decided to take a small break until summer and focuse on my a new fenture and studies! nurish my mind and soul for now but will be back as soon as i can to keep doing what i love to, create beautiful lingerie!! and help to make your creations come ture. if you have any inquiries please feel free to contact me here. Love Liya xo
Liya xox

Note from shop owner

Last updated on Feb 21, 2021

With everything that is going on around the world and continuing lockdowns ..its been very defficult to maintain the shop like i want to! so i decided to take a small break until summer and focuse on my a new fenture and studies! nurish my mind and soul for now but will be back as soon as i can to keep doing what i love to, create beautiful lingerie!! and help to make your creations come ture. if you have any inquiries please feel free to contact me here. Love Liya xo
Liya xox

Liya Amar

Contact shop owner

Liya Amar

Reviews

Average item review
4.5 out of 5 stars
(505)
See reviews that mention:
Quality 80 Shipping 46 Customer service 55

About Lalilouche

Sales 1,570
On Etsy since 2010

Shop members

  • Liya Amar

    Owner, Designer

Shop policies

Last updated on August 28, 2018
Hi and welcome to my shop!

All the pieces of lingerie that you see listed are designed and made by me, with special care and thought for every detail. I do my best to create Lingerie that is unique and beautiful & can stay with you years to come. Your satisfaction is very important to me and I will do my best to meet your expectations.

Accepted payment methods

Paypal
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
We hope you love your Luxuries! and would also love to make any returns easy for you.
La Lilouche Lingerie will allow returns or Exchange on faulty garments or incorrect size only, provided the items are returned UNWORN, un washed, in perfect condition and all original seals are attached to the product.. and we must be notified by email within 7 days of delivery.
La Lilouche do not accept returns simply for change of mind ! so please choose carefully and if you are not sure what size you are, please email us here on convo' and will happily advise you before making your order!

please note that For hygiene reasons, we are unable to accept returns or exchange of Briefs or Hosiery!

RETURNS:
All returns must be sent via recorded delivery in suitable packaging with all original tags and labels still attached ,Packaging must be marked clearly with ‘Returns’. Returned postage out side of India is payable by the sender, so Please ensure that all parcels are securely sealed and ONLY returned via recorded/ registered mail! as we do not accept liability for goods lost or damaged in transit.

The address your parcel needs to be returned to is:
La Lilouche
10 Andersen street, #6
Tel-Aviv 6910710
ISRAEL

If you require any further information regarding ordering online, delivery, refund of exchange, please do not hesitate contacting us at "CONTACT SELLER"
Payment
PAYPAL/ CREDIT CARD -La lilouche accepts payments via paypal and Credit card at this point.
NON PAYPAL- if you don't want or don't have a paypal account,you can still pay through paypal via credit card or bank account.
To do so:
*Complete your etsy checkout by clicking "commit to buy" button
*Click the large green "pay now" button on your Etsy invoice
*CLICK THE "Continue" link next to "Dont have a paypal account?"(left hand side of the paypal payment screen)
*Enter your credit card or bank account info and proceed to checkout.
Shipping
La Llilouche Lingerie ships worldwide from the heart of Tel Aviv, Israel!
All items are handmade and individually wrapped with a beautiful tissue paper and a large satin bow, post card and business card.

As Most of La Lilouche Lingerie items are lovingly handmade to order they will take a little time to arrive. Orders are generally sewn and shipped between 2 weeks after an order is placed, but this wait can sometimes be shorter depending on how many are ahead of you .
please know that this is because this item is handmade especially for you.

We can ship worldwide and send your order either by regular international registered mail(takes 3-4 weeks to arrive) or Ecopost (takes 10 business days to arrive).
Please note that both requires a signature for Delivered packages.

We ship to the address you provided on Etsy and not the one on PayPal.

please note that international customers are responsible for all fees, taxes, and duties associated with shipping to their respective countries.
We do, however exclude VAT for all non Israeli purchases.
Additional policies and FAQs
CARE INFORMATION-

La lilouche garments are to be hand washed only due to their delicate nature, so please love your lingerie and follow the care label instructions on garment. However, no refunds or exchanges will be given on items that haven’t been cared for the correct way.

-Hand wash in cool water
-Use soap or mild washing detergent
-Wash dark and light colored fabrics separately
-Hang or lay flat to dry in shade
-Do not dry in direct sunlight
-Do not bleach
-Cool iron on reverse

Silk:
Silk is very delicate & extremely sensitive to detergents so be sure to use a mild soap or something made exclusively for silk. Let the lingerie sit in warm (not hot) water for about five minutes, then rinse in cool water. Lay out a thick towel, place the lingerie on it and let it dry flat.
Since silk is so fragile here are some additional tips:
*Do not EVER wring the water out of silk!
*Never scrub silk!
*Never spot clean silk…you must clean the entire garment.
*Never spray perfume on silk!
*Never wear silk in direct sunlight because it fades very easily!


I put much effort into my Lingerie that you will love and want to wear !
If for some reason you are not satisfied- contact me and we will work it out.
Enjoy, and come back often!

Thank you,
La Lilouche