Reviews
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Christina on Jun 27, 2022
5 out of 5 starsAbsolutely perfect and so delicate. An excellent addition to the cake I made for a friend's baby shower! Fast shipping as well.
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Brooke on Jun 16, 2022
5 out of 5 starsI put this on my birthday cake and it broke..not good quality
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crystalzamorano2 on Jun 12, 2022
5 out of 5 starsPerfect cake topper for my baby shower. Great quality and arrived on time.
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Patsy on Jun 2, 2022
5 out of 5 starsAbsolutely loved the cake topper. Excellent quality and beautiful.
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katelyn on Jun 27, 2022
1 out of 5 starsI am saddened I even have to write such a poor review but do not want others to make the same mistake i did. I bought this cake topper for my 1 year olds birthday party, and it was a complete fail. We followed the directions that were given and did everything as delicately as possible. The end part snapped off like nothing after removing from the wood board it was engraved in. I was extremely disappointed that we couldn’t use it for my Sons cake. It was so fragile, with the wood being paper thing it was a no brainer that it would snap off, which is why i was so hesitant to even use it in the first place! I should’ve followed my gut when i first opened it and saw how it just looked like a no offense, $12 job. It is NO WHERE near the price that it’s listed at. I’m sorry, but BUYER BEWARE. Save your $$.
About LancasterLaserCo
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We were created by an infinitely creative God to reflect his love and character to the world.
Shop members
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Madison & Jefferson
Owner
Madison is our Designer, Maker and Customer Care gal. She has it covered from start to finish! Jefferson takes care of all things business! He leads and manages finances as well as production.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
I accept returns I do not accept returns
I accept exchanges I do not accept exchanges
I accept cancellations I do not accept cancellations
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Privacy policy
More information
Frequently asked questions
Gift wrapping and packaging
If you receive a damaged product, please send a photo and message to lancasterlaserco@gmail.com within three days of receiving your product.
If your wish to send your item as a gift, we can simply add a personalized note inside.
Wholesale availability
Certain products in our shop qualify for bulk orders at a discounted rate. Please email me for more information at Lancasterlaserco@gmail.com.
Custom and personalized orders
Once your order is placed we are not able to change it due to the quick turnaround time in getting your order ready to ship to you.
Can I receive a design proof/preview of the cake topper before I make a purchase?
Design Proofs are sent only to Custom Cake Topper orders. Designs proof options will be sent within 72 BUSINESS hours of purchase. Thank you for understanding! All generic toppers will reflect topper shown in image.
Can I Call or Text you? or Can you Call or Text me?
Please contact us via Etsy messages only.
When will my order ship?
Please allow 4 business days for processing + transit time.
Estimated Transit Times:
USPS First Class Mail: 2-5 Business days
USPS Priority Mail: 1-4 Business days
USPS Express Mail: 1-2 Business days
We recommend Priority or Priority Express mail if you need a faster delivery transit time.
Are items painted on both sides?
We paint all items on both sides.
Care instructions
We always recommend handling your product with care and by the stem!
How do I insert and remove the cake topper from the cake?
Only handle the topper by its stem! Handling the topper by the wording will cause it to weaken the wood and possibly break.
What happens if my order is lost in the mail?
Once your item leaves our shipping station we are no longer responsible for it. If we could hand deliver all of our orders - we would! We DO NOT REFUND for lost or delayed mail items. Thanks for understanding!