Laplander - Handmade Cycling Bags

Philadelphia, Pennsylvania

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Shop policies

Last updated on May 17, 2012
We are a two person company whose goal is to make bicycle bags for commuting and touring that obscure the line between function and style.

All of our bags are handmade with great care. We are, by choice, not a custom bag company. But we will do our best to meet your needs. If you have a request, let us know and we'll see if we can accommodate you!

A note on leather: We use leather on many bags, but we will make a "vegan" version of any bag. We are currently looking for ethical (non-factory farmed) sources of leather. Please let us know if you can help.

Have a question? Contact us at ""

Accepted payment methods

Returns and exchanges
**BEFORE YOU BUY: Please look at all of our photos and details of listed items. If you have any questions, or would like to see more photos of a particular item - please contact us.

If there is a problem stemming from a defect with an item, then please contact us. We will work to fix the problem or refund your purchase if necessary.

If the item is in new and unused condition, then you may return it for store credit within 7 days of receipt of the package. You must notify us via email before you ship the item. You will need to use shipping with delivery confirmation. Shipping will be covered by the buyer both ways.

Please note that due to a new site-wide Etsy policy, we now require a 3.5% restocking fee on all returned items.
We accept Paypal/Credit Card only for now. Payment must be received through Paypal within 24 hours of ETSY purchase.

Please notify us if you are having a problem making a payment and we will try to help.

If we do not hear from you within 24 hours and you do not pay, we will need to cancel your order.
We ship USPS Priority mail with delivery confirmation.

In-stock orders will ship in approximately 2-3 business days from time of payment, if not sooner!

Made-to-order bags will ship within 7 days of payment, unless otherwise stated in the listing.

A USPS tracking number will be sent to through paypal you when your order has shipped.

International Shipping - Due to the difficulty of dealing with international customs and duty fees (the cost/hassle becomes too much for our customers), we are currently only shipping to Canada and Mexico. Email us if you need this service and we will add it to the listing you want.
Additional policies and FAQs
2010 Laplander LLC