Sarah on Jun 15, 2016
Great service and beautiful product - ordered two fountain pens with engraved boxes as thank you presents and couldn't be happier...thank you!
Frank Thielicke on Jun 15, 2016
I ordered this pen for my PSI-Pen collection. It is so beautifully crafted!! I am absolutely thrilled with the finished product. A perfect transaction. I highly recommend this seller!!
All the items you will see here are handcrafted by me in my small workshop located in Quebec (canada)
I always try to find the perfect piece of wood for each pen. You are always assured to buy a truly unique and original pen!
I always ship my pens with a velvet pouch to protect them. Some pens may come with other types of boxes/cases when specified.
You can also visit my website at: www.laplumedebois.com
Accepted payment methods
- Accepts Etsy gift cards
- Money Order
- Other Method
Paiement must be completed before the shipping of your order. This includes the receipt of your check if it is the case.
All orders that are not paid within 3 days of the purchase date, will be canceled and the item will be relisted.
Cancellation must occur before notification of shipment. If cancellation occurs after shipment notification, you will be charged shipping fees (if applicable) and will have to send back the item at your own costs before you get your refound.
If other shipping options are required, please contact me and I will adjust the shipping costs accordingly.
Any customs charges are not included in the shipping cost and it will be your responsibility to acquit you of these charges if they are required.
Refunds and Exchanges
Shipping and customs fees are not refundable.
Additional policies and FAQs
Custom orders are accepted, however, I do not guarantee the availability of certain wood species or pen models and a minimum of two weeks is required. You will be notified of any additional delays should this occurs.
If you have any issue or concerns regarding your purchase, please do not leave negative feedback without contacting me first. Your entire satsfaction of the products that I make and of the buying process is my main goal. I will do anything possible to rectify the situation!