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LaserCutSupplies' Shop Announcement

In this shop you'll find bits and parts for your jewelries, craft and other mixed media.
All are designed and made by me using a laser cutter.
I hope to fill it with more new products in the coming weeks, so stay tuned for many cool new items!

LaserCutSupplies' Shop Policies

Welcome

Hi and thank you for your interest in my products.
All the items in my store are designed and made by me personally.
I do the actual cutting on the Laser machine, and other machines.

I'm located in Israel and I've been selling my creations on Etsy for a while now.
I saw the need for acrylic bits and supplies and decided this shop also have a place among us Etsyians.

I really care for all my customers and hope to give you nothing but top notch quality and to fulfill all your creative demands, craves and wishes.

Payment

You can pay with your debit card or eCheck through Paypal, or even use your Paypal account balance if you have some money there.
Items will ship after payment has cleared (eChecks usually take a week).

Israel residents must pay an additional 16% VAT by law.
They can also pay cash on exchange, message me.

Shipping

★ All items usually ship within 1-2 business day (except Fri-Sat).
A custom order (specific color or shapes) may be delayed an additional 2-3 days.

★ Shipping is in a bubble wrap mailer.

★ I offer combined shipping, each additional item is only $0.15, the shipping cart will take care of it automatically.

★ I ship from ISRAEL using economy shipping, it isn't traceable, that's why it's so cheap. If you want your order to be insured and traceable (in some countries) with a tracking number, you must upgrade shipping to Registered mail, cost is an additional $2, you can do this by sending me a message on Etsy or leaving a comment on checkout, I'll then send you through PayPal another payment request.

If you upgrade you can track and see when the Israeli post office ship your item through here:
http://www.israelpost.co.il/itemtrace.nsf/mainsearch?openform&L=EN

Further tracking is available only for these countries:
USA, Canada, Austria, Brazil, Czech Republic, Denmark, Finland, Hong Kong, Iceland, Ireland, Italy, New Zealand, Norway, Portugal, Romania, Singapore, South Korea, Spain, Switzerland, Taiwan, Thailand, Ukraine.

★ Orders over $20 will be upgrades to registered mail for free.

★ Shipping usually take 10-21 business days, but it can even take longer, depending on holidays, customs, and your local post office. Please take into account in rare cases it can take up to 6 weeks until you get your order. If you'd like them faster than this contact me for EMS express quotes.

★★ If you don't upgrade the shipping to registered mail ($2) I won't be held responsible for items lost in the mail, that's the risk of cheap shipping ★★

Refunds and Exchanges

Sometimes not everything goes as well as planned, that's quite understandable, we're only human - If you are not 100% happy with your order, I'm most willing to offer an exchange/refund. You need to return the items to me - time limit is 60 days from date of payment, dependent upon merchandise being in original condition and DOES NOT include shipping charges.

Additional Policies and FAQs

Please notice acrylic which is the foundation to most of my products is slightly flexible but can also break without much effort. The more delicate designs require attention and care.

Most pieces will ship with a paper protective covering still on. This is to protect the piece and is easy to peel off once you're ready to use it.

Last Updated April 20, 2011