LauriesGiftsBiz

FOR MADE-TO-ORDER, CUSTOMIZED, OR PERSONALIZED ITEMS THAT STILL NEED TO BE SEWN: The last day to order to receive before Christmas is DECEMBER 1.

FOR LAST-MINUTE GIFT PURCHASES: Search my shop for "ready to ship" to see what items are already sewn and ready to ship immediately. READY TO SHIP items ordered by December 15 (free shipping option) will be received before Christmas. (⏳ If you upgrade your shipping selection to Priority Mail --an option available in the shopping cart-- you can order by December 18 (3:00 PM EST deadline for me to be able to package & drive it to the Post Office before they close.)

Yes! I love working with my customers to create aprons to suit their unique personalities! Feel free to contact me to CUSTOMIZE your order by using different fabrics, trims, etc. (This only applies to my existing apron designs: Chef Apron, 50s Smock Apron, Pinafore Apron, Twirly Skirt Apron, and Multi-Pocket Apron. Please note: I do not design from scratch by request. Minor alterations to my existing aprons designs may be made for a small additional fee.)

If you want to add embroidery (adding your name or monogram) to an item purchased from my shop--there is a $10/per item fee for this added PERSONALIZATION. https://etsy.me/3zP8qR0 The embroidery upgrade must be purchased in addition to the apron you want personalized.

Every item in my shop is individually handmade by me (no staff, no outsourcing) in my home in rural North Eastern Indiana. I do not keep an inventory of pre-made items. Listing photos show the original sample [purse, apron, or baby blanket] created to take photographs for the Etsy shop listing. (*First samples are often available as ready to ship items and found here: https://etsy.me/2MJPn6F) Subsequent products may vary slightly due to the nature of creating everything individually from scratch. Nothing in my shop is mass-produced-- everything is individually cut & sewn by Laurie after order confirmation. No two items will be completely identical simply due to the nature of handmade creation by human hands. 😀

(1) If your package is damaged or goes missing en route-- an Official Affidavit will need to be filed by the recipient via the USPS before replacement or refund.

(2) If USPS tracking shows "Delivered" although you have not received it, please contact your local postal office. (GPS may be used to pinpoint the delivery location.) Also check with other household members, neighbors, etc. In many cases, the package will turn up!

(3) If all attempts fail to locate your package, please contact me. The next step is filing an insurance claim, which will require that YOU sign an Affidavit regarding the missing (or damaged*) package before replacement or refund.

⚠️USPS requires evidence of damage (item + package) so keep everything until settled.

✅ 1) Please message me using Etsy's conversations/messaging system should you have any questions, concerns, or problems with an order from my shop. I would be happy to help in any way that I can.

⚠️ Etsy does not always send me a notification when I receive a review so that is not the correct place to initiate contact with me if you need help with your order because I may not see the comments to be able to respond promptly. ⏳ Messaging is the quickest way to get my attention.

💬 Please also keep in mind that the relentless prompts to leave a review for your order come directly from the official Etsy Marketplace, not individual sellers. I would turn off that feature if I could...

✅ Items that are returned in the same 100% BRAND NEW, UNALTERED, & UNUSED condition as they were received will be eligible for a full refund. Buyer pays return postage plus tracking & insurance required.
❌ IF there are any signs of wear or damage (food/ stains/ cosmetics/ human or pet hair; perfumes, smoke, or other pungent odors, etc) ~OR~
❌ IF damage occurs due to improper packaging for return shipment, then the item refund may be reduced by half. Please package the item carefully to avoid a loss in value.
⚠️ Used items that have been altered, worn, washed, or discarded after receipt do NOT qualify for the Etsy case resolution system, according to Etsy's policies. ⚠️ https://www.etsy.com/legal/policy/cases-policy/243306189901

❌ PERSONALIZED ITEMS: If your purse or apron has been personalized with embroidery, it is not eligible for return. This makes the item ineligible for resale in my shop.
❌ CUSTOMIZED ITEM: If your purse or apron has been customized with materials specifically requested by you, OR if the item has been altered by your request-- it is not eligible for return. These changes make an item too "single-customer-specific" and thus ineligible for resale to the general public.
❌ DIGITAL PATTERNS: Due to the nature of digital downloads, once the digital pattern file has been downloaded, it is not eligible for cancellation or refund.

Just kidding, I haven't yet been asked that question... in my Etsy shop. (Real life? Oh so many times...)

But seriously, I don't have time in my busy schedule to offer general seamstress services or custom design work by request. Thank you for your understanding.