Packing slips/receipts are ALWAYS included in shipments. (Purchases marked as a gift do not show prices on the packing slip, similar to a retail store gift receipt.) Each apron is neatly wrapped in a plastic bag to protect the fabric. Purses are enclosed in cellophane wrap. (Packing slips are folded inside of the wrapping. Should the shipping materials or address label become damaged during shipment, this gives the Post Office another method of identifying where the package should go.)

I love working with my customers to create one-of-a-kind items to suit their unique personalities! Feel free to contact me to discuss customizing your order using different fabrics than what is shown in the listing photos.

Custom embroidery is also an option. Contact me for more information, if you want to add a name or monogram. There is a $10/per item fee for this added personalization. https://www.etsy.com/lauriesgiftsbiz/listing/252642799

As often as my schedule allows, I try to work with my customers to meet their unique deadlines. Please email Laurie to check to see if it is possible to work your item into the sewing schedule BEFORE placing the order.

There is a fee for the privilege of moving your VIP item(s) ahead of previous orders waiting their turn in my schedule. Read details here: https://www.etsy.com/lauriesgiftsbiz/listing/251785260

I do not keep an inventory. Listing photos show the original sample [purse, apron, or baby blanket] created to take photos for the Etsy shop listing. Actual products may vary slightly in (fabric motif) design placement due to the nature of creating everything individually from scratch. Nothing in my shop is mass produced-- everything is cut & sewn individually after order confirmation. No two items will be completely identical simply due of the nature of handmade creation by human hands. :)

ALL PACKAGES ARE SHIPPED WITH INSURANCE

(1) In the rare event that your package is damaged, or goes missing in shipping-- you will need to fill out and file an Official Affidavit at your local Post Office before replacement or refund.

(2) If your package tracking shows "Delivered" although you have not received it, please contact your local postal office. Also check with other household members, neighbors, etc. In many cases, the package or envelope will turn up!

If all attempts fail to locate your package, please contact me. You will then need to file a claim or 'Theft Report' with the USPS Postal Inspector which will require that you sign an Affidavit regarding the missing package before your replacement or refund can be processed.

I charge only ACTUAL shipping costs for all orders. (Postage plus insurance) Postage is calculated based on weight--so you always save money when ordering multiple items due to combined shipping. Most aprons are light-weight and are easily combined in shipping envelopes! (Purses don't weight much either-- two purses usually ship in one box for the same cost as shipping one purse! However, the shipping calculator does not accurately combine multiple purse orders-- so any overpayment greater than $1 will be refunded when shipped. )

First Class Mail is the economical default shipping option in the shopping cart. (Faster shipping options are available as well by selecting them in the shopping cart-- when you need your order in a hurry!)