LavaStudio

handmade jewelry from the heart

171 Sales

LavaStudio

handmade jewelry from the heart

171 Sales On Etsy since 2011

0 out of 5 stars
(44)
Shop owner

Jill

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Jill

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Jill

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Shop policies

Last updated on January 28, 2014
Please feel free to discuss any custom ideas you might have, I'm always excited to try something new
Browse around and don't hesitate to drop me a line, even if it's just to chat!

Accepted payment methods

  • Accepts Etsy gift cards
  • Money Order
Payment
Paypal is my preferred form of payment. It is secure, quick and the best way to keep track of payments and receipts.
Shipping
I ship within 5 - 7 business days of receiving payment as items are made-to-order. And most items are custom made just for your specifications.
I supply delivery confirmation number for all US orders. I ship USPS First Class mail which usually takes 3 - 5 business days to arrive.
International orders are able to be tracked until they depart the US. All customs fees are the buyers responsibility.
Refunds and Exchanges
If an item is damaged due to its quality or workmanship, I will replace it as long as I am notified of the flaw within 1 week of the time it was received.
I do not offer a refund if the item was lost or misplaced due to the postal service, that is out of my control. I supply delivery confirmation number for all US orders.
As most items are made custom to your specifications - ex. size, finish, stone, letter-
it is important to make sure you pick just the size you need or want. I can not do returns if it does not fit and the mistake was not made on my end. I am very quick to respond to emails and phone calls. Not 100% sure about your size? Give me a call or convo. and I will make sure you get just what you want without any miscommunication.
Additional policies and FAQs
I'm open to trades, on a case by case basis.