LavenderCottage

Handmade Sterling Silver Artisan Jewelry

Greeneville, Tennessee · 8563 Sales

LavenderCottage

Handmade Sterling Silver Artisan Jewelry

Greeneville, Tennessee 8563 Sales On Etsy since 2008

5 out of 5 stars
(2767)

Announcement   Handmade sterling silver artisan jewelry, MADE TO ORDER. Each piece is created one at at a time, and finished completely by hand. My jewelry is meant to be worn every day, and should last a lifetime. BE SURE TO CHECK THE POLICY PAGE FOR MORE INFORMATION ON PRODUCTION TIME! https://www.etsy.com/shop/LavenderCottage?ref=l2-shopheader-name#policies

Announcement

Last updated on Mar 1, 2018

Handmade sterling silver artisan jewelry, MADE TO ORDER. Each piece is created one at at a time, and finished completely by hand. My jewelry is meant to be worn every day, and should last a lifetime. BE SURE TO CHECK THE POLICY PAGE FOR MORE INFORMATION ON PRODUCTION TIME! https://www.etsy.com/shop/LavenderCottage?ref=l2-shopheader-name#policies

Cheryl Van Dyck

Contact shop owner

Cheryl Van Dyck

Reviews

Average item review
5 out of 5 stars
(2767)
Rosie Whisenant

Rosie Whisenant on May 24, 2018

5 out of 5 stars

This ring is beautiful! Some shipping difficulties but Cheryl was very accommodating and sent a replacement ring! I love it and highly recommend!

Charles Fikes

Charles Fikes on May 23, 2018

5 out of 5 stars

Sweet necklace for Mother's Day. My wife was thrilled.

Charles Fikes

Charles Fikes on May 23, 2018

5 out of 5 stars

My wife and I love these earrings. Made the perfect Mother's Day present and got here just in time.

View all 2767 reviews

Updates

New in shop - Every day sterling silver cuff set with a lovely misty blue chalcedony.
I lived in Arizona during high school, and was crazy about horses. I finally started riding again last year, and am starting a cowgirl and horse jewelry collection! I ride both English and Western, so will have both in my collection as well.
View all 11 updates

About

A little metalsmith shop in a 1935 cottage....

I've had an an eclectic career path ranging from innkeeper/chef to freight pilot to computer programmer, but creating jewelry has been a passion and a constant that kept the rest of my life in perspective. I'm delighted to be able to do it full time now, and feel like it is what I was always meant to do.

Even though my metalsmithing studio is in the basement, my bench is in front of a window overlooking my beloved rugosa rose surrounded by lavender. This year there is a pair of cardinals raising a family in the rose bush, too. (Yep, it's a very large rose bush!)

I must admit I’m a messy creator. When I have an idea, I start putting parts together and shaping metal, but often don’t have time to finish it right then. This means I have quite a collection of little boxes filled with “works in progress” all over my bench. I can’t bring myself to put them away, because I have to doodle with them when the creative urge hits – often while I’m waiting for something in the pickle pot, or when I need to give my hands a break from stone setting or hammering.

Making my jewelry is truly a labor of love, and I enjoy the process as much as the end result. Almost all of my pieces are made from scratch from raw sheet and wire. I still polish by hand, too - I love the soft shine this produces, as well as the ability to highlight details. I am inspired by the colors, shapes and living creatures that I see in my daily walks through my garden, so most of my work has a natural, organic look.

One of the best parts of my job is the wonderful customers I meet. My pieces are meant to be worn, and they will last a lifetime. It is always a joy to create something with special meaning that will be treasured for years to come!

Around the web

Shop members

  • Cheryl Van Dyck

    Owner

    I've always had a passion for jewelry, especially rings. After learning to fuse silver in a distance learning class almost a decade ago, I have been using hammer and torch to bring metal alive!

  • Stevie the Parrot

    Chief Beverage Inspector

    Stevie is in charge of the office, and most especially the ice water quality!

Shop policies

Last updated on March 1, 2018
Thank you so much for your interest in Lavender Cottage handcrafted jewelry! I want you to be thrilled with the jewelry you receive, and I will do whatever I can to make sure that happens.

Lavender Cottage jewelry is fabricated completely by hand from sterling silver sheet and wire when you place your order. I am a one-woman business, and I do a lot of custom work, which affects my production time. I usually work 6 days per week, but I do promise my family some of my time on that 7th day!! During most of the year, normal production time is approximately 3 to 4 weeks, depending on what you have ordered. THIS TIME IS AN ESTIMATE, AND MAY BE LONGER, ACCORDING TO MY WORKLOAD, ESPECIALLY DURING THE HOLIDAY SEASON AND OTHER BUSY TIMES OF YEAR, SUCH AS MOTHER'S DAY.

PLEASE BE SURE TO CHECK WITH ME IF YOU NEED YOUR PURCHASE TO ARRIVE BY A CERTAIN DATE. IT IS USUALLY POSSIBLE TO SCHEDULE IN EARLIER DEADLINES WHEN NEEDED. (Just be sure to let me know so I can schedule it in).


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Length of travel time AFTER MAILING for US addresses for 1st Class is usually between 3 and 7 BUSINESS DAYS, and Priority Mail is usually between 2 and 3 BUSINESS DAYS. These times are not guaranteed. The only postal product with a money back guarantee of delivery time is Priority Mail Express, which has a guarantee of 1 or 2 BUSINESS DAYS.

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Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Your happiness with your items is my main concern. I take great care to create high quality, sturdy jewelry, and stand behind it 100%. If you do receive a piece that has a problem, please return the item in its original condition within 7 days of receipt and I'll happily change/fix the item, or issue shop credit. Cash refunds are not normally accepted unless there is an unfixable defect in workmanship. You are responsible for return shipping unless there is a defect in workmanship.

There is never a charge for repairs due to a defect. Customized changes are subject to charges for materials/labor. You pay to ship the item back to me, and I will pay to ship the item back to you.

If your piece ever breaks, even under unusual circumstances exceeding normal wear, I will usually be able to fix it at no charge if you return all the pieces. You pay to ship the item back to me, and I pay to ship the item back to you.
Payment
I accept major Credit Cards through Etsy Direct Checkout, as well as Etsy Gift Cards, and payment through PayPal.

I also make payment plans for larger purchases if needed, just ask!
Shipping
Lavender Cottage Jewelry pieces are MADE TO ORDER, and processing time will vary.
Please be sure to read all of the information on my production time in the shop policy section!

All items are carefully packed, suitable for gift giving, and shipped via 1st Class Mail or Priority Mail, depending on the shipping type you select.

INTERNATIONAL SHIPPING: I am happy to ship to most countries, but please understand that international shipping can take anywhere from 10 days to 5 weeks or longer if delayed in customs. Once a package is shipped, I do not have any control over what happens to it, or how long it takes to arrive. Most of the time, tracking is available, but not all countries provide tracking.

I guarantee packages going to most countries, but some countries are not eligible for insurance. I will usually replace an item (if it can be remade) if it does not arrive after 5 weeks, and cannot be located in the system via tracking information. Please do not hesitate to contact me if you have not received your international package after 5 weeks. NOTE: I do not send cash refunds for lost packages - I send a replacement item or issue shop credit.

***Please note that some countries may have also have additional taxes and import duties, which you may be responsible for. ***
Additional policies and FAQs
I am happy to accept custom orders upon request. Fabrication time for custom orders depends upon the individual order.