Lavender Rose Cottage
LavenderRoseCottage's Shop Policies
Welcome to our shop we are a small familly based company selling vintage and upcycled vintage china. We are based in England and it is here where we source all of our pretty vintage pieces.
Thank you for taking your time to browse my shop.
Making a payment on etsy is quick and easy. I accept paypal. And you can still pay on paypal if you haven't got a paypal account - just follow the instructions for using credit or debit cards.
If you are buying more than one item and would like to find out if combined postage is possible please feel free to contact me.
For large orders please contact me as I may be able to offer you a discount.
Unless otherwise stated,shipping within the UK is via second class mail or standard parcel. I will post out within 2 working days.
Non UK orders are shipped by airmail . Depending on local services your item could take between 1-4 weeks to arrive.
If you would like express delivery or surface mail for your country, please contact me and I can work out a price for you,
I am happy to ship items to most places in the world. If I have not already listed a price please contact me.
Please be aware that customs fees or import duties might be assessed upon the arrival of an item to the destination country. Buyers are responsible for any and all duties and customs charges that may incurred.
My standard shipping methods do not included tracking or insurance for china. If you require additional tracking please contact me for rates
Refunds and Exchanges
I am happy to answer any queries and provide any extra information and photographs on any of my items before they are purchased.
Due to the age of the china some items may have slight imperfections e.g fine crazing or small manufacturing flaws . Where they are significant I will draw your attention to them in the listing.
All items are checked before packing and are packaged to a high standard. However, in the unlikely event that they should be damaged in transit, please contact me within 7 days with photographic evidence for a refund or replacement for the cost of goods. Unfortunately shipping costs cannot be refunded.
Additional Policies and FAQs
All sales are subject to UK and EU law.
Lavender Rose Cottage China
23B Brixworth Road
Last Updated June 28, 2014