Close

Lavenderlore's Shop Announcement

♥ Welcome! I specialize in quality hand knit and crocheted American Girl doll clothes, offering excellent customer service. PLEASE NOTE: Beginning June 18th the shop will be open only for pattern purchases and Convos, re-opening July 14th with full inventory, including new fall and winter designs. I hope you’ll come back then ♥

Lavenderlore's Shop Policies

Welcome

Thank you again for visiting my Etsy shop. I take great pleasure in designing and working up the items I offer, whether they’re knitted, crocheted, sewn, or woven. My home is smoke-free and pet-free, and I use only quality materials. I put a lot of effort into the things I make and pay a great deal of attention to the little details. My needlecraft studio is filled with many colors of yarn, beads, ribbons and buttons, and since I love making things that I know people want, I welcome special orders.

Payment

I accept Paypal and Etsy's direct checkout.

Regardless of the payment method, when purchasing a special order or custom item, I will begin work on the item only after receiving payment. Thus, if an item states it will be ready to ship within seven days or less after receiving payment, the first of those seven days is the day upon which payment is received.

Shipping

I am pleased to offer combined shipping on multiple purchases, charging only actual postage cost plus a nominal fee for the box or mailing envelope. In order to see what the total shipping cost would be on multiple items, the items must be placed in the shopping cart. I offer First Class and Priority shipping to any U.S. address.

I am also willing to send items to foreign countries using First Class International mail. If an item doesn’t list the international shipping information, just convo me and I’ll revise the item to include it.

Refunds and Exchanges

Your satisfaction is 100% guaranteed. With the exception of my PDF patterns which are not refundable, if you are not satisfied with your purchase and notify me by email within three days of receipt that you wish to return it and state the reason why, just as soon as I receive the returned item in original condition, I will refund the full purchase price and original shipping. Customer must pay shipping to return the item.

Last Updated December 8, 2014