Lavessence

Lavender Bath and Body, Eye Pillows, Sachets & more...

3945 Sales

Lavessence

Lavender Bath and Body, Eye Pillows, Sachets & more...

3945 Sales On Etsy since 2014

5 out of 5 stars (837)
lavessence

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lavessence

Announcement    *•.¸¸¸.•*¨*•☆☆ Welcome to Lavessence! ☆

Announcement

Last updated on Apr 16, 2019

*•.¸¸¸.•*¨*•☆☆ Welcome to Lavessence! ☆

Reviews

Average item review
5 out of 5 stars
(837)
See reviews that mention:
quality 58 shipping 186 customer service 61

Updates

New savory lavender salt blends 🧂
Lemon glazed shortbread cookies made by one of our lavender lovely customers! two_heartslemon

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A little sneak peek of something on the horizon at Lavessence two_heartslemon

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About

About Lavessence™

A deep rooted passion for lavender began way back in 2000 when I discovered this magical purple flowering herb to be a natural remedy to treat my severe migraine headaches. The love of this aromatic herb led to the launch of a small bath and body company. The following years experienced explosive growth shared with an amazing team of lavender lovers.

A series of unique life events led to a change of hands of my original company years ago... Though the company changed hands, lavender never left my heart! My passion for lavender and aromatic bath and body products never waned.

Botanical bliss is embedded in the Spirit of Lavessence™... Closely watching the evolution of home fragrance as well as tinkering and creating products for nearly two decades. A new series of unique life events has brought everything full circle, and in 2014 a new brand, Lavessence™ was born!

Thank you taking part in the Lavessence™ experience ❤

Shop members

  • Alethea

    Owner

    Northern California Native who is a lavender loving crafter, gardener, and nature explorer!

Production partners

  • Ardourable.com

    CA, United States

    Digital artwork design for Lavender Cloisonné Pin hand drawn by Alyssa Anderson of Ardourable.com

Shop policies

Last updated on January 23, 2019
Welcome to Lavessence! I have been specializing in utilizing natural lavender for bath, body and home since the year 2000.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 1 hour of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
Due to the personal nature of our items, exchanges/returns are not accepted. (for instance we know you would not enjoy receiving items shipped to someone else then re-shipped to you) 😊
Payment
Accepted Forms of Payment - All major Credit Cards, PayPal, and Etsy Gift Cards.
Shipping
All packages are sent via USPS Mail*

Processing Time - Note each specific listing, as it may vary depending on the item.

Shipping Time - (in addition to processing time) Orders are shipped via USPS Mail. Smaller/lighter items are shipped via First Class which make take a few days to a week or so to travel. Larger/Heavier orders usually ship via USPS Priority Mail which takes 1-3 days mail travel from California to your USA destination (on top of processing time). In some instances Parcel Post may be used, which can take a smidgen longer.

Shipping Rates - Shipping is estimated by weight for each order based on USPS rates + cost of materials.

Packaging Materials - I use bubble mailers or USPS Priority Mail Boxes. In addition, I only purchase biodegradable packing materials. However, I will reuse packing materials that I receive from my vendors. I'd prefer to recycle them by reusing them vs tossing them away. Please reuse and recycle where possible!

Damaged Goodies - If a lavender lovely arrives damaged, please send a message within 24 hours of receiving the item. Please message via the Etsy messaging system and include the following;

Order Number
Photo of item damage
Photo of exterior of shipping package

If the all the above are submitted, and meet claim criteria - a claim will be filed with the shipping carrier and damaged lavender lovelies will be replaced.

Lost Goodies - Once we drop a package off at the shipper, we are no longer responsible for the item as it is in the hands of the trusted carrier. However, if a package with confirmed delivery seems to be missing... Please check all possible delivery locations (door man, mail room, mailbox, porch, back door, side door...) and with others whom share the same address and may have brought in the item placing it in a random location (desk in the home office, coffee table, kitchen counter, top of the cat post...)

Once all possible locations are checked, and you are 110% sure it’s not hiding somewhere, you’ll need to reach out to your local postmaster to file a lost package claim. Tip: When packages are scanned for delivery, the device logs a geocode, so they can verify that the package was delivered at the correct address or accidentally put on the neighbor’s porch.

Incorrect Shipping Address - It is the buyer’s responsibility to ensure we have the correct shipping address, please confirm your shipping address prior to shipping. We will ship to the address provided to us with the order, if the address is incorrect and the package is returned to us, the item will need to be RE-shipped with new postage label, and the buyer will be responsible for the second shipping fee.

Undeliverable and/or Returned Packages - As noted above, if for any reason a package is returned, the buyer is responsible to pay additional shipping costs to RE-ship the package.

* Large custom orders may be able to be shipped via FedEx or UPS, this will be discussed during the order negotiations.
Additional policies and FAQs
Lavessence, a more Environmentally Friendly Brand...

...Greening is the process of moving towards a greener way of doing business.

Having been involved with the industry for nearly two decades, I was making bath and body products prior to the 'go green' movement as we all know it today. Things were very different back in 2000! Upon launch of the Lavessence™ brand, I am actively taking steps towards being a greener company...

I want a greener brand that is not only better for the environment, but I also want it better for my customers. Wherever economically possible I am...

...choosing ingredients that are natural, fair trade, wild crafted, non GMO, etc...
...choosing product packaging that can be more readily recycled.
...choosing shipping materials and methods that reduce the company's carbon footprint.
...choosing suppliers that are closer to our headquarters to further reduce the carbon footprint.
...choosing more computer based record keeping with less printing

More information

Last updated on Jan 8, 2017
Frequently asked questions
Custom and personalized orders

Custom orders are welcome! Please reach out via convo and we'll work to meet your custom order needs!

Do you have other colors for organza bags for sachets?

In stock we have the multi shades of purple, however we have access to a full rainbow of colors. We can get you the color (or colors) you need for your event! Please contact us :)

I need my order by a certain day, can you ship in time?

If you need your order by a certain date, please reach out to us! We often fulfill last minute favors for weddings, showers and beyond. Please ask and we'll do everything we can to meet your needs.

Gift wrapping and packaging

We have a section within our shop with lavender gifts and gift sets, however we'll gladly create a custom gift set for you, please reach out and we'll help you build the perfect gift!

Wholesale availability

We offer wholesale discounts on bulk orders, please feel free to inquire for more information.

What size are the organza bags for the favors?

For our standard favors, the organza bags are 3x4 when flat before filling with lavender flowers.

You only have one listed, can I get more?

Yes! Many of our items are listed as singles - this is due to shipping. We want to ensure you receive the best rates, so please reach out if you'd like multiples and we'll find the best shipping option for you and will create a custom listing for you.

Can I a different quantity of sachets?

Most certainly! We list in 10, 20, 50, 75 and 100. However we can create an order in any size that you need! Please contact us for a quote!