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LeCubicule's Shop Announcement

I'm at the Festival Québec Mode this weekend with limited internet access. I'll try to answer convos while I'm there but please expect some delays. All orders scheduled to ship by May 1st have been shipped.
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Bienvenue/Welcome to my shop!
I specialize in minimalist jewelry and delicate rings (stacking rings, knot rings, skinny rings) and most of my jewelry is made with recycled precious metals. I work mostly in sterling silver, gold filled, rose gold and yellow gold, palladium and platinum.

>> You can read my Quit Your Day Job interview here: https://www.etsy.com/blog/en/2013/quit-your-day-job-june-designs/

LeCubicule's Shop Policies

Welcome

Le Cubicule goes green! I'm now using Harmony recycled metals and reusable/100% biodegradable bubble mailers :)
And of course, I only use certified conflict-free diamonds !

Payment

*Please note that all Canadian customers will be charged sales tax!*

I accept credit cards, Paypal payments and Etsy gift cards.
My prices are in CAD, but you can shop in your preferred currency.

>> Coupon codes <<
Only one coupon per order. Coupons cannot be combined with any other promotion.

Shipping

{ Turnaround times }

- wedding bands: 2 to 3 weeks
- cast rings: 2 weeks
- custom orders: 2 weeks
- wholesale orders: 2 to 3 weeks
- all other items: 7 business days

>> Rush order fee <<
If you need your order by a certain date and a faster shipping method is not enough, I might be able to rush the production. The rush fee is $10 (CAD) per item.
Customers who did not pay for rush production will not be penalized - rush orders are made during overtime.


{ Shipping options }

US customers:
- light packet: takes 1-2 weeks, no tracking. Please note that this is an estimate; it might unfortunately take a little longer.
- small packet: takes about 2 weeks, no tracking
- expedited parcel: takes 4-8 business, comes with tracking
- Xpresspost: takes 2-4 business days, comes with tracking .

**Please note that a package is not considered lost if it has been shipped for less than one month.**

Canadian customers:
- lettermail: takes 1-7 days, no tracking number.
- expedited parcel: takes 1-7 business days, comes with tracking
- XpressPost: takes 1-3 business days, comes with tracking

International customers:
- light packet: takes about 2-3 weeks, no tracking
- small packet: takes about 2-3 weeks, no tracking
- XpressPost: takes 3-7 business days, comes with tracking

>Please note that any taxes and customs fees are the buyers responsibility.

Refunds and Exchanges

{ Return policy }
If you are not happy with your purchase (item not as described or broken), please let me know! Depending on the problem, we may proceed to an exchange or a refund. If you want to return an item you purchased, you have to contact me within 7 days of receiving it.
*Please note that solid gold, palladium and platinum rings cannot be refunded. If you want to return them, you will get a store credit.

- resizing -
I can resize your rings if they do not fit. I offer this service for free (except for wedding bands), you only have to pay for postage. Please contact me within 7 days of receiving your order - after that, a $5 resizing fee will be applied.
>> wedding bands: solid gold, palladium and platinum rings can be sized down for $15. They can be sized a quarter size up for free and a half to a whole size up for $30. In all cases, the customer needs to pay for postage.

>> IMPORTANT <<
When you send your item back to me, do NOT ship via UPS or FedEx or I will be charged duty fees that you will have to pay. Just go to your local post office so that the package will be delivered to me via Canada Post and mark the package as 'returned merchandise'. The country of origin of the item is Canada.

Additional Policies and FAQs

-contact-
You can contact me via Etsy conversations, please do not send me emails (they might end up in my spam folder) and don't call me at home!

-Reviews-
Communication is key; if for any reason you are not satisfied with your purchase, please contact me before leaving a review!

-custom orders-
I love doing custom orders, so don't hesitate to contact me with any idea!

-wholesale-
I'm happy to offer wholesale discounts, please contact me for more info.

Last Updated February 18, 2015