LePetitMatisse is taking a short break
Reviews
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Mary on Dec 5, 2017
1 out of 5 starsI ordered the non toxic paints on Nov17and still haven’t received them!I have paid for this item and was planning to give as a gift to my grandson...Now I see the shop is closed for the Holidays!I have already paid for this item !I would like a refund please ! This is my first time using Etsy and I can’t say I am anxious to shop here again!😩
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pebbles4747 on Nov 24, 2017
1 out of 5 starsIt’s been 17 days. I paid extra for priority shipping and never received my product. Would like a refund please
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Jesse Leigh on Nov 17, 2017
2 out of 5 starsPretty much the smallest paints imaginable! Also really difficult to show color. Loved the all natural idea but led to frustrated kids and mom.
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Peas in on Nov 16, 2017
5 out of 5 starsVery pleased with purchase of face paint kit, packaged for safe delivery.
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Nicole on Nov 14, 2017
5 out of 5 starsThese face paints were so great for Halloween and I felt good knowing they were made with nontoxic materials.
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Jacqueline on Nov 7, 2017
4 out of 5 starsIt's great to be able to find a good quality, natural face paint. This worked well for my son's Halloween costume, and I felt fine applying it all over his face. The primary color palette can be combined to make any number of colors, and a little goes a long way. The little makeup brushes were perfect, and I appreciated them being included. My son loved the lavender essential oil as well. However, if it were on my face, I would have felt differently, because I have fragrance allergies. Though lavender essential oil is fairly mild in that regard, it still might have bothered me if it were on my face. That's the only reason for the four stars. But I am very happy with this purchase, and would certainly purchase again.
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DIANA on Oct 31, 2017
2 out of 5 starsI did not received my item but I did receive a refund.
Eza responded on Nov 2, 2017
Dear Diana, we received your refund request. However, we do not work on the weekends, so please allow 24-48hrs for refunds to be processed. We wanted to follow up with the post office to find out the whereabouts of your package prior to responding to your request. A second replacement order was shipped as promised. We will go ahead and refund your purchase. Go ahead an keep the replacement order, as our apologies. Please keep in mind that we cannot be held responsible for packages that are lost in transit by the USPS. However we will do our best to make sure your experience is a positive one.
Born out of a mother’s desire to provide a safe, natural and non-toxic way for her child to explore art
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Eza
Owner, Creator
I'm a single mom of two wonderful little boys, and the mad scientist behind all these AWESOME products! Besides being a parent, I'm a designer, art teacher, retail guru ;-), and acrobat who juggles it all. Just like you! Thank you for your support!
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