LeatherheadOriginals' Shop Policies
Greetings to all hat lovers, leather people and admirers of unique stuff!!! The items are created using only MY ideas and patterns.
Thinking "outside the box" has enabled me to stay AWAY from the mass produced norm! The creations are truly ART, and invoke creative thought, while refreshing the fashion landscape!
I re-purpose the majority of materials used...enabling frequent inventory changes. EVERY creation is different, but always with PRIMO QUALITY in stitching, detail and feel...
And, did I forget, CUSTOM ORDERS are ALWAYS welcomed!
I accept PayPal and POSTAL money order ONLY! Credit cards may be used through PayPal ONLY! NO E-checks! Must make payment WITHIN 7 DAYS of purchase or the item gets RE-LISTED after the seventh day! Thank you for your cooperation.
Leatherhead Originals does ship WORLDWIDE, and within 24 hrs. of receiving the cleared payment. USPS Priority Mail is carrier of choice for domestic orders and First Class/ Parcel Post for international orders. Great care is taken in the packaging, and insurance is included on all PRIORITY MAIL. Discounts are offered for multiple-item orders.
Refunds and Exchanges
Leatherhead Originals is my entire livelihood. Here are the policies:
(A) CUSTOM ORDERS
EXCHANGES ONLY if I screw it up, as in size or color.
In other words, if I have not fulfilled the order to our agreed upon specifications! The CORRECTED order will be started upon the return of original item. Don't worry, I'll pay all of the shipping charges...since it's my mistake...very fair. You will be placed on TOP of the priority list!!!!!!! Reduce your stress; know what you want and save TIME AND HASSLE!!!
(B) SHOP ITEMS (off the rack):
NO REFUNDS offered on items in stock. The good news is that I
state specific sizes in INCHES regarding the circumference of the hat, mask, etc. For this reason, I beg you PLEASE, PLEASE, PLEASE be sure of the size you desire. Measure the inside hatband, or if you can measure the person's actual head (around where the hat would sit in INCHES/ CM), you'll have the correct size! ALSO, TAKE THE PERSON'S VOLUME OF HAIR INTO ACCOUNT!
How to measure for a hat: Using a tailors' measuring tape, wrap it around the widest part of your head, an inch above ears. Where the tape meets the starting end is your head size in circumference. Allow for hair if desired. Inches or CM okay!
Reduce your stress!!! Be SURE of the size you want!! If you need more info, just convo me...and we'll go from there!!
Additional Policies and FAQs
I accept custom orders through ETSY Alchemy or"reserved listing" ONLY! No exceptions. (read about Alchemy on the Etsy FAQ/ TOU page)
A 50% Deposit is required to begin the project...and is DUE WITHIN 7 DAYS of accepting my bid! Thank you for taking the time to read the Policies Page!
Have a peaceful, wonderful day!
Last Updated July 17, 2013