I do not accept cancellations or returns but if there is an issue with your order, please do not leave a negative review before contacting me. Like all Etsy shops, ratings are the life blood of our site. Therefore, I am more than willing to go above and beyond to find a solution that pleases!

I do not recommend leaving your sign in extreme fluctuating temperatures or in long term direct sunlight. Wood can expand and contract significantly in this scenario and cause cracking or splitting of the wood and/or lettering. This can also cause your sign to age and discolor.

My signs are not recommend for hanging outdoors.

The shipping costs shown for North America do not reflect costs for Alaska or Hawaii. If you live in one of these locations and are interested in purchasing, please message me so I can give you a custom shipping quote. If you purchase without contacting me your order will be cancelled and refunded.

I do not ship internationally.

Legacy Wood Designs is not responsible or liable for any injuries or damages that could occur. Once the box arrives to you, the product is considered your personal property.

Legacy Wood Designs and myself are not responsible for any damage/injuries that could occur due to faulty hanging of my items.

I am not responsible if you entered the incorrect address at checkout. I will do my best to update the address if you contact me prior to shipping. However, I am not responsible for packages delivered to the wrong address because I will ship packages to the address you enter at checkout.

I am not responsible for lost packages. You will need to contact the USPS and file a claim with them for the recovery of your package.