LeilasLoft's Shop Policies
MADE-TO-ORDER- CURRENT TURNAROUND TIME IS 4-5 WEEKS.
My knobs are made-to-order.
My turnaround time is usually 3-6 weeks. Please check my shop announcement to see current turnaround times.
Your patience is very much appreciated!! Thank you in advance!
I am able to accept a few rush orders. Please contact me before ordering, if you need your order sooner than my current turnaround time.
All orders are shipped through the USPS.
I ship via USPS First Class Mail International which does NOT provide tracking unfortunately.
Buyer is responsible for all taxes, tariffs, or duties that may be collected by customs. Buyer is also responsible for any additional charges that your local carrier may charge.
Because of customs, please allow 4-8 weeks from the shipping date for your order to arrive.
Refunds and Exchanges
Returns are accepted within 45 days.
Items must be returned in their original, new, condition.
I offer full refunds that includes the shipping you were charged. Buyer is, however, responsible for return postage and any customs fees.
Please send your return with Delivery Confirmation.
Refunds are granted when the item is received.
*Please let me know within 7 days if your item arrives damaged or wrong item is received. You are not responsible for return postage if you have received damaged or wrong items.
::::CUSTOM ORDERS & PERSONALIZED ORDERS:::: I can not accept returns on custom orders or personalized orders. Thank you for your understanding.
Additional Policies and FAQs
Primers, paints, and varnishes are all certified non-toxic and conform to ASTM D-4236.
(¸.•´ (¸.•`¤~♥ADDITIONAL INFORMATION::..
-Handmade in my smoke free and pet free home.
-My knobs are made using images that I have drawn myself in Photoshop, or from artwork that I have obtained legally and have been given permission to use under a commercial use license.
Last Updated April 17, 2015