LenaLenaLingerie

Luxury Handmade Lingerie

2855 Sales

LenaLenaLingerie

Luxury Handmade Lingerie

2855 Sales On Etsy since 2014

5 out of 5 stars (520)
Lena-Lena

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Lena-Lena

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Announcement    >>> Get more, save more! Each order above $120 now ships for free! <<<
Discover luxurious handmade lingerie pieces to uncover your femininity. Lace panties, mesh bras and curve-hugging bandeaus will highlight the natural beauty of your shapes with their bold and alluring designs.

Lena-Lena Lingerie is designed to flatter your silhouette and make you feel irresistible.

Wear with confidence,
Lena ♥

Announcement

Last updated on Feb 11, 2019

>>> Get more, save more! Each order above $120 now ships for free! <<<
Discover luxurious handmade lingerie pieces to uncover your femininity. Lace panties, mesh bras and curve-hugging bandeaus will highlight the natural beauty of your shapes with their bold and alluring designs.

Lena-Lena Lingerie is designed to flatter your silhouette and make you feel irresistible.

Wear with confidence,
Lena ♥

Reviews

Average item review
5 out of 5 stars
(520)
See reviews that mention:
quality 83 shipping 43 customer service 37
View all 520 reviews

Updates

Happy Birthday to us! We are 4 years old now! Thanks to all of our loyal customers and friends! We’re excited to see what the next year will bring us! Stay tuned! hugging_facetada
Have you checked our sensual pink and white set?
The amazing Stefany wearing all three pieces in a photoshoot for Undertheline.net<3
Photography: Vasil Germanov

About

Lena-Lena Lingerie: Sensuality is in your attitude

Hello and Welcome to Lena-Lena's Lingerie ♥

Lena-Lena is a hand-made lingerie inspired by modern everyday life. My team is based in Sofia, Bulgaria, established in 2014. We are nature lovers, young spirits, sunny weather people, beach activity enthusiasts, provocative art fans, but most of all, we love our job. I can’t even call it a job. It is desire, way of living, our every day and every minute. I believe we don’t just make lingerie. The real product you will find in this shop is a combination of confidence, feelings and emotions –all for you. You don’t need an occasion to wear sexy lingerie or to give one as a present. Every woman should feel special and irresistible every day. That’s what I believe in and that’s what Lena-Lena is all about.

It is very important for me to represent my love for female shape and body. I don’t just want to give you a bunch of photos and information about the products. I want to tell you a story about what we do. I want to make you feel that you are part of this story, because indeed you are. Every product here is made with such an effort. So much time and concentration is spent on it. And it is actually especially made for you, I’m not just saying it. Every order gets the attention and the care about the details which is what makes this lingerie so special.

Receiving orders from all around the world is a very rewarding feeling. It is impressive how such a simple thing, like making garments, can actually connect people from everywhere. So there is a little part of Lena-Lena all around the world! Isn’t that amazing?!

Lena ♥

Shop members

  • Lena

    Owner, Designer, Maker

    My name is Elena and I am the designer behind Lena-Lena's Lingerie. I am a passionate traveler, sunny weather lover and chaotic artist. I take great pleasure in designing my lingerie with ease, devotion and attention to every little detail.

  • Jani

    Maker

    Chaotically-creative, Jani is always ready to breathe life into your fine piece of lingerie, providing uniqueness in everything she undertakes.

  • Kaloyan Toshev

    Branding, Curator

    Passionate illustrator, graphic designer and snowboarder, Kaloyan is taking care of our visual appearance. He is also part of the decision taking team by advising and working hard on the Lena-Lena growth

Shop policies

Last updated on September 12, 2017
Thank you for visiting Lena-Lena Lingerie ♥

Lena-Lena Lingerie combines vintage style with modern simplicity. Here you will find delicate fabrics, vintage patterns and feminine sensuality. Each piece is carefully cut, crafted, and packaged by the designer - Me!

I am happy to convo at all times - I believe in great customer service and personal attention and I'd love to talk to you! ♥

My lingerie is my creative expression in both design and making and I hope it will bring you a lot of confidence and comfort!

Lena-Lena ♥

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 days of purchase
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
If you are not happy with your purchase and an item does not meet your expectations please contact me within 3 days upon receiving. I do REFUND or REPLACE items!

Items should be returned in the original condition - unworn and unwashed. I will not be able to provide refund for items which are not in the original condition.

Important NOTES!

♥ COLORS: Please, keep in mind that colors of images may look slightly different because of the specifics of your computer!

♥ MEASURES: Please use the size chart below. If you have specific requirements, please send me Your measures to make a custom garment for you! Convo me so I can tell you which measures I need for your item.

♥ LOST PACKAGES: I offer a refund for lost packages or you may pick something else from my shop. I can't control everything about the shipments but I will do my best to resolve any situation in your best interest :)
Payment
I accept payments via Pay Pal. It's faster, easier and safer than most other payment options. If you do not have a Paypal account, you can still pay through Paypal with a credit card.
Shipping
Most items are made to order so please allow max. 3 working days for the items to be completed depending on how many orders I have. If the item you ordered is already made, it will be on it's way 1-2 days after you order it.

I use Priority Shipping to the address on your Etsy Account. If you wish your item to be delivered somewhere else, please convo me with your preferred address and please make sure your PayPal address is correct.

♥ Shipping to USA & Canada ~ 10-14 days
♥ Shipping to EU ~5-7 days
♥ Shipping to Australia, NZ ~10-15 biz days

For 2-4 biz days shipping to USA, Canada or EU, please add DHL Express Delivery to your order: http://etsy.me/1BCNIB3.

Please note that there might be delays due to customs procedures and holidays. Unfortunately, these are out of my control but If necessary I will do my best to track your shipment and speed it up if possible :)

Please also note that you are responsible for all customs and duty fees if they apply.
Additional policies and FAQs
Sizing details

Bust
XS 31” - 33” / 78 cm – 84 cm
S 33.5” - 36” / 85 cm - 91 cm
M 36.5” – 38.5" / 92 cm - 98 cm
L 39” - 41” / 99 cm - 104 cm
XL 41.5” – 43.5” / 105 cm – 111 cm

Waist
XS 23.5" – 25.5" / 59 cm – 65 cm
S 26" - 28" / 66 cm - 71 cm
M 28.5” – 30.5" / 72 cm - 78 cm
L 31.5" – 32.5" / 79 cm - 85 cm
XL 33" - 35" / 86 cm – 92 cm

Hips
XS 30.5” – 33.5” / 80 cm – 86 cm
S 34” - 37” / 87 cm - 93 cm
M 37.5” – 40.5” / 94 cm - 100 cm
L 41” - 44” / 101 cm - 107 cm
XL: 44.5” – 47.5”/108 cm – 114 cm

To measure yourself:

♥ BUST
Wrap a soft tape measure around your bust. It should wrap around the fullest part of your bust.

♥ WAIST
Wrap the tape measure around your natural waist. Keep it parallel to the floor. Do not hold your breath or suck your stomach in.

♥ HIPS
Wrap the tape measure around the fullest part of your hips and buttocks. This is usually located 7 to 9 in below your natural waist.

I'll be happy to make any item as per your specific measurements! Please convo me if you have any questions:)

Wholesale availability
I am willing to take on small wholesale orders. Please convo for more information. Please note that because of the handmade nature of the garments, wholesale orders will generally take longer to process.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order for example), if you contact me directly.

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Us

For purposes of EU data protection law, we, LenaLenaLingerie are the data controller of your personal information. If you have any questions or concerns, you may contact us at lenalena.lingerie [!at] gmail.com.