This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. Information I Collect

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address (for physical items) and the details of the product that you’re ordering.

You may also choose to provide me with additional personal information for a custom order for example.

Please note that all payments are handled by Etsy unless agreed otherwise. I do not receive or store payment card data of any kind.

2. Why I Need Your Information and How I Use It

i) to fulfil your order, to settle disputes, or to provide customer support

ii) for income tax records which I am required to keep by HMRC

iii) to comply with my obligations under the Etsy Seller Policy and Terms of Use

3. Information Sharing and Disclosure

I do not routinely share information with any 3rd parties other than the cases below:

i) I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

ii) Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction (there are no plans to do this)

iii) Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

4. Data Retention

I retain your personal information for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.

I generally keep your data for at least 7 years for tax record keeping purposes.

5. Transfers of Personal Information Outside the EU

Your data is not intentionally transferred outside of the EU other than any data which may by held by Etsy, I am based in the UK and do not deal with any 3rd parties subject to the clauses in section 3.

6. Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

i) Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

ii) Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

iii) Object. You can object to (a) my processing of some of your information based on my legitimate interests and (b) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

iv) Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

7. How to Contact Me

For purposes of EU data protection law I, Ian Atkinson, am the data controller of your personal information. If you have any questions or concerns, you may contact me through the Etsy messaging system.