Bringing smiles whatever the weather
LetItRain's Shop Policies
My goal is to create items that will make you smile. If the item you purchased doesn't make you smile I want to know about it and will do my best to remedy the situation. If it does make you smile I'd like to know that too via feedback.
I prefer direct payment through Etsy but also accept Paypal.. I usually ask for a small deposit for special orders.
I ship within one or two business days after payment has been received through Etsy or Paypal.
I am the crazy lady in the supermarket, following the checkers around to get their empty boxes so I can use recycled packing materials whenever possible. My business has grown so that I have had to purchase boxes in addition to using recycled. I trust that you will recycle these boxes.
I will always use the least expensive shipping method unless you request something else.
Please let me know if you wish to insure your item, since I don't automatically add insurance.
I have added an "Everywhere Else" shipping charge but it cannot possibly be accurate for every country. It is just to let you know that I will ship anywhere. Please convo me BEFORE PURCHASE for the exact shipping charges. If the postage you include is insufficient, I may have to cancel the order and I don't want to disappoint anyone.
This works both ways so if ever I over-estimate the shipping charges, I will issue a refund for the difference.
Refunds and Exchanges
Refunds and exchanges are on a case by case basis. I want you to smile so I will do my best to make that happen.
Additional Policies and FAQs
Custom orders are welcome. I'll do my best to provide what you need. I will also consider wholesale prices for large orders. I usually ask for a small deposit if you're not a regular customer.
Last Updated December 8, 2012