LettermarkCollective

1. Introduction
This Privacy Policy explains how Lettermark Collective (“we,” “us,” or “our”), based in Virginia, collects, uses, and protects your personal information when you purchase from our Etsy shop. This policy applies only to customers located in the United States.
As an Etsy seller, we must also comply with Etsy’s own Privacy Policies, which govern how Etsy collects, uses, and shares your information when you interact with the Etsy platform. For details, please review Etsy’s Privacy Policy and United States Regional Privacy Policy. Etsy
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2. Information We Collect
To fulfill your order, Etsy provides us with certain information you have authorized Etsy to share, including:
• Your name
• Email address
• Postal address
• Payment confirmation (we do not receive your full payment details)
• Details of the product(s) you ordered
• Any messages you send us through Etsy
We do not collect additional personal information outside what Etsy provides unless you voluntarily share it (e.g., custom order details).
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3. Why We Collect Your Information
We use your information only for purposes necessary to operate our shop, including:
• Processing and fulfilling your order
• Providing customer support
• Managing returns, exchanges, or order issues
• Maintaining internal business records
• Complying with legal or tax obligations
These uses align with the purposes described in Etsy’s U.S. privacy disclosures. Etsy
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4. Sharing Your Information
We share your information only when necessary:
• Etsy: As part of your transaction and Etsy’s platform operations
• Shipping providers: To deliver your order
• Legal compliance: If required by law, tax authorities, or to respond to lawful requests
We do not sell or rent your personal information.
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5. Data Retention
We retain your information only as long as necessary to:
• Fulfill your order
• Comply with legal, tax, and accounting obligations
• Resolve disputes or enforce shop policies
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6. Your Privacy Rights (Virginia Residents)
If you reside in Virginia, you may have rights under Virginia’s state privacy laws, including:
• Right to access the personal information we hold
• Right to correct inaccuracies
• Right to request deletion of your information
• Right to opt out of certain data uses (we do not sell personal data)
These rights mirror those described in Etsy’s U.S. Regional Privacy Policy. Etsy
To exercise these rights, contact us using the information below.
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7. Security
We take reasonable administrative and technical measures to protect your information. However, no online transmission is completely secure, and we cannot guarantee absolute security.
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8. Children’s Privacy
Our shop is intended for adults. We do not knowingly collect personal information from children under 13, consistent with Etsy’s policies. edit.tosdr.org

We use AI to assist in writing our privacy policy.
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9. Contact Information
If you have questions or privacy requests, contact:
Lettermark Collective
Virginia Beach, Virginia
Email: leisam@lettermarkcollective.com