LettersFromAtoZ on Etsy

Shop policies

Last updated on July 9, 2019

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits

Returns and exchanges

I gladly accept returns and exchanges

Contact me within: 5 days of delivery

Ship items back within: 14 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons)

Questions about your order?

Please if you have any problems with your order.

Returns and exchange details

All of my items are 100% satisfaction guaranteed. If for any reason you are not completely satisfied with your order upon receiving it, please contact me immediately.

I am very reasonable and will work with you to fairly resolve any issue. Please contact me within 5 days of a delivery confirmation for a refund.

Payment

I gladly accept payments from Visa, Mastercard, Discover, American Express and Paypal

Shipping

I ship all letters USPS with delivery confirmation & tracking number.
I cannot be responsible for missing or undeliverable packages. I provide tracking information for every package.

Please be certain your Etsy shipping information is correct when checking out.