LettersbyAlex

Custom Lettered Sweatshirts | Greek Licensed Vendor

Rochester, Michigan · 4575 Sales

LettersbyAlex

Custom Lettered Sweatshirts | Greek Licensed Vendor

Rochester, Michigan 4575 Sales On Etsy since 2014

5 out of 5 stars
(814)

Shop owner

Alex

Contact

Announcement   Welcome to Letters by Alex!
Make sure to contact us ahead of time if you need your order by a certain date!

We specialize in custom applique, embroidery, & monogramming. Our apparel is perfect for all your university, sorority, or monogramming needs.

Announcement

Last updated on Dec 15, 2017

Welcome to Letters by Alex!
Make sure to contact us ahead of time if you need your order by a certain date!

We specialize in custom applique, embroidery, & monogramming. Our apparel is perfect for all your university, sorority, or monogramming needs.

Alex

Contact shop owner

Alex

View all 127 items

Reviews

Average item review
5 out of 5 stars
(814)
View all 814 reviews

About

PLEASE MESSAGE IF YOU NEED BY A CERTAIN DATE BEFORE PURCHASE

Letters by Alex was dreamed up the semester after I colonized my sorority, Alpha Xi Delta, at Michigan State University (Go Green!). I wanted a lettered sorority sweatshirt but at my local Greek store they were upwards of $60! Coming from a family of crafty and creative women, I quickly asked my mother how to go about getting the supplies to make my own. I hopped on Etsy to purchase a sweatshirt, some Lets Cha Cha Lilly fabric and got to sewing my very first creation. When I returned to school, everyone loved my lettered sweatshirt and wanted one of their own and thus my shop began!

Since then, I have finished up my degree in education while making sweatshirts in my college apartment. Recently, my shop has switched from machine based satin stitching to a computerized embroidery machine meaning I can make more sweatshirts and even include embroidery options!

Check out my shop and if you have any questions don't hesitate to ask!
Thank you,
Alex
Letters by Alex

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Shop policies

Last updated on December 17, 2017
***For Christmas delivery, items must be purchased by 11/25***

Welcome to Letters by Alex where we aim to make personalized apparel that you will love! If you have any questions, please message us on Etsy!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
REFUNDS:
Due to the personalized nature of this product, there are no returns, refunds, or exchanges given. Please refer to the sizing charts and links on each item or ask before purchase. I search all sweatshirts for defects before I start, and also before I ship.

If a mistake is made on my part such as incorrect thread color, sweatshirt color, fabric, or font style you will be refunded partially. If a mistake is made on my part such as incorrect size or incorrect letters the product will be remade and shipped out to you promptly. Please note that we sometimes run out of certain thread colors or patterns and will try notify you of these changes in a timely manner.
Payment
PAYMENT POLICY:
I accept all payments through Etsy. As soon as I have received payment I will start creating your sweatshirt. Please verify all information on your order is correct before purchasing. Once production has begun no changes can be made.

CANCELLATION POLICY:
-Cancellations after 48 hours cannot be guaranteed. No cancellations can be made after we have begun production.
-There is a $3 fee for all cancellations made
Shipping
SHIPPING POLICY:
The ship by date is available for you to see before purchasing your item and on your receipt, please be aware of this before purchasing. We are not responsible to meet deadlines left in the notes to seller section. You may message us and request an earlier ship date but depending on stock, we may or may not be able to accommodate this. We will then give you a link to our rush shipping option to purchase. All items for Christmas delivery must be purchased prior to Cyber Monday.

Should the customer not provide the requested information at time of purchase, the ship date will be the current processing time from which the information is finally provided.

I ship priority mail through USPS. It comes fully insured through USPS.
If an item is lost, damaged, or delivered to the wrong address, it is the customers responsibility to fill out an insurance claim with the USPS.

If you notice you’ve submitted an incorrect address with your purchase, please notify us immediately. We cannot guarantee that we can stop your package from shipping out with the incorrect address, but we will try our best.

We will ship to the address you provide unless told otherwise. If your address is incorrect and un-deliverable, you will have to wait for it to return to us and repay the shipping to have it sent back to the correct address.
Additional policies and FAQs
Greek Letters are 4.5 inches tall
Varsity Letters are 4-4.5 inches tall depending on letter

I can only do four letters for varsity letters, not Greek.

Custom orders will be subjected to higher prices on a case by case basis.

Print placement requests cannot be honored due to the waste of fabric it causes.
Not all portions of the fabric may be present on individual orders. This is due to the size/scale of the prints.

Washing Instructions:
Wash your sweatshirt in cold water on delicate, with other cotton items. Dry on gentle in the dryer or air dry.

**we reserve the right to cancel your order for any reason