LewisandClarkCollars

Martingale collars and wide-width buckle collars

Winnipeg, Canada · 1714 Sales

LewisandClarkCollars

Martingale collars and wide-width buckle collars

Winnipeg, Canada 1714 Sales On Etsy since 2015

5 out of 5 stars
(324)

Shop owner

Katie

Contact

Announcement   Martingale collars, wide-width collars, and signature double-handled leashes. Please note that all collars may be subject to a two - three week creation time, plus shipping.

Are you local to Winnipeg, Manitoba? We now offer local pick-up at three convenient locations - Wooftopia (25 Otter Street), Hip Pooch (807 Corydon) and Leo & Co Pet Shop (1501 Gateway). To choose your pick-up location, enter the coupon code WOOFTOPIAPICKUP, HIPPOOCH, or LEOANDCO, respectively, at check out. Please contact me with any questions regarding local pick-up. Thank you!

Announcement

Last updated on Jul 28, 2018

Martingale collars, wide-width collars, and signature double-handled leashes. Please note that all collars may be subject to a two - three week creation time, plus shipping.

Are you local to Winnipeg, Manitoba? We now offer local pick-up at three convenient locations - Wooftopia (25 Otter Street), Hip Pooch (807 Corydon) and Leo & Co Pet Shop (1501 Gateway). To choose your pick-up location, enter the coupon code WOOFTOPIAPICKUP, HIPPOOCH, or LEOANDCO, respectively, at check out. Please contact me with any questions regarding local pick-up. Thank you!

Katie

Contact shop owner

Katie

View all 57 items

Reviews

Average item review
5 out of 5 stars
(324)
View all 324 reviews

About

The quest for the perfect collar...

My husband and I got our first dog, Lewis, a shih-tzu poodle, in 2010. He quickly learned how great he looked in collars, and I loved buying him a new collar for every possible holiday I could find.

In 2015, we adopted a rescue Great Dane, who we re-named Clark. I realised that it was a lot more difficult to find collars that were big enough, and - if they were - they certainly weren't stylish enough for my handsome Dane. After buying a few, and having them quickly be destroyed, I decided I should learn how to make my own. After testing out a few prototypes and perfecting my sewing abilities, I started putting my collars on both my dogs - Lewis and Clark. Turns out, many people have the same challenges finding collars that are sturdy AND stunning. Hence, Lewis & Clark Collar Co was born.

We are always on the lookout for new fabrics, and continually thinking up new ideas to make our little shop even better. Got an idea that you want to try out? Send us a message!

Around the web

Shop members

  • Katie Kitchen

    Owner, Dog Mom

    Katie is the owner and creator of Lewis and Clark Collar Co. Puppy mom to two dogs, Lewis (the Shih-tzu Poodle), and Clark (the Great Dane).

  • Clark

    Tall-Dark-Handsome Model

    I'm Clark. I was rescued at 18 months in January 2015. I'm a Great Dane, have more issues than Vogue, weigh 140 pounds and eat more than you.

  • Lewis

    Boy-next-door Model

    I'm Lewis. I'm a Shih-tzu Poodle, and I'm the boss. I can even boss my brother around! I'm super cute with dark, curly hair, and I love long walks (on the beach).

  • Susan

    Contracted Sewist

    A gem of a lady who assists with sewing tasks and is always smiling.

Shop policies

Last updated on March 3, 2018

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
SATISFACTION:
A long-time Etsy buyer before becoming a shop owner, I value the importance of excellent customer service. My hope is that you will be completely satisfied with all aspects of your purchase. If, for any reason, my product does not meet your expectations, please contact me prior to leaving neutral or negative feedback. Your satisfaction is my utmost priority.

THE FINE PRINT:
I strive to communicate product details in my listings, including measurement instructions. Each item is carefully inspected for quality and workmanship before shipping. For hygienic and safety reasons, product returns are not accepted after a product has been worn or used for any duration of time (i.e., beyond the initial trying on and sizing of a product - if you try the collar on and it does not fit, returns/exchanges will be considered. If you have the collar on your pup for a longer period of time, I can no longer guarantee the cleanliness of the product and if returned can not re-sell it for that reason.)

Please measure your pup carefully prior to ordering - measurement instructions are detailed in each listing. Please also consider the width of the collar you are ordering - a 2" wide collar is designed for very large dogs, and this should be taken into consideration when ordering.

Please note that it is not possible to convert a buckle collar into a martingale collar, or vice versa. If you decide that you would like to change the style of the collar (i.e., you have purchased a buckle collar but would like a martingale collar instead), the full refund/exchange process will apply. Similarly, a collar can not be converted to an alternate width. Please note that fabric placement will vary between collars - we ensure that the fabric placement looks great (i.e., if you order a fox collar we'll make sure there are full foxes on there, not just fox heads). Some geometric collars, however, may look quite different from collar to collar. Collars are not eligible for refund/exchange to exchange for an alternate fabric placement request.

REFUNDS and EXCHANGES:

Due to the multiple customization options available for leashes, leashes are not eligible for refund or exchange, unless in case of defect.

Should our collars not meet your expectations, refunds may be considered on a case by case basis. Request for a refund must be received within one week of item delivery. Refunds will be made once the product is returned to Lewis and Clark Collar Co. in new, unworn condition (see above); refunds will only be credited at that time and are subject to the condition of the item. Any shipping costs incurred by the buyer to return the item to Lewis & Clark Collar Co. are the exclusive responsibility of the buyer and these expenses will not be refunded.

Requests for exchanges must be made within one week of item delivery. The buyer is responsible to ship the product back to Lewis & Clark Collar Co. Upon receipt of the item by Lewis & Clark Collar Co., the exchange will be considered for processing. Lewis & Clark Collar Co. will require the standard 2-3 week processing time to create a new collar/leash once the previous collar/leash has been returned.

AFTER contacting me regarding your desired refund or exchange, please purchase this listing to initiate the return/exchange process: https://www.etsy.com/ca/listing/502832926/exchange-my-collar?ref=shop_home_active_1

Custom orders, including custom size range requests, will not be considered for refunds or exchanges.
Payment
Payment must be received in full prior to order being created or shipped.

New to Etsy? Struggling with the checkout process? Take a peek at this tutorial for some help: http://www.etsy.com/help_guide_checkout.php Feel free to send me a note, too, I am happy to help!
Shipping
Unless specified, your item is made to order. This takes between 2-3 weeks. To find out when your item is scheduled to ship, enter into your Purchases & Reviews tab, view the receipt of your order, scroll down to the map, and look for the "Scheduled to ship by" note. I ship seven days a week, you will receive a friendly notice once your item has shipped.

Please note: If your order contains 3 or more items (I like your style :) ), your order may take longer than the 2-3 week processing time. You will be contacted with an estimated ship date.

All items ship from Winnipeg, Manitoba, Canada. After your item is shipped, please anticipate the following shipping times:
- Within Canada: 3-7 business days
- WIthin United States: 5-10 business days
- International Orders - 2-4 weeks

Standard shipping does not include tracking as this is not a cost effective option through the Canadian postal system. Buyers must contact Lewis & Clark Collar Co. prior to purchase to arrange for upgraded shipping, which may include tracking. Unless your order includes a tracking upgrade, I have no way of checking where your order is once it has shipped. Please note that orders to Australia may take up to 6 weeks to arrive due to the country's customs policies, and this time delay (as all customs delays) are out of the control of Lewis and Clark Collar Co.

All import laws, import and duty fees are the responsibility of the buyer. Please consult with your customs agency prior to ordering if you feel this may impact your purchase. All packaged are carefully hand wrapped in tissue paper, and mailed with a bubble mailer.

I will use the shipping address found on your Etsy account. I assume no responsibility for lost packages due to incorrect addresses on your Etsy account.

Local shipping within Winnipeg: I do not offer local-pick up at my residence. Local pick-up is coordinated on a case-by-case basis dependent on availability and location. Please note that Lewis & Clark Collar Co. is independently operated and this reduces capacity to offer local pick-up services. Thank you for your understanding.
Additional policies and FAQs
You know your dog best, and only you can determine the suitability of a certain product for your pup. If you have a question about how a product may work with your dog, please feel free to message me.

No dog should be left unattended on a tie-out apparatus in their collar, particularly a martingale collar. We recommend taking off your dog's collar when they are not outdoors to extend the longevity and cleanliness of the collar.

One of my product testers is my 140 lb Great Dane, Clark. I can attest to the fact that my products are durable and strong, however, no dog product is indestructible.
- Hardware: all hardware used is metal, except collars that feature a heavy-duty plastic buckle. D-rings are welded, slides are cast metal (i.e., no welding), and all leash snaps are heavy-duty and designed for use in heavy-duty applications, such as dog collars.
- Thread: All thread used is Gutterman thread, with specific zig-zag triple stitching on seams and stress points throughout the product.
- Construction: Each collar has 2 layers of fabric, and 2 layers of heavy fusible interfacing. This bonds to the cotton fabrics and makes our collars feel nice and sturdy, while still soft to the touch.

Despite these features, Lewis and Clark Collar Co. can not assume responsibility for natural wear and tear of our products over time. Please inspect your items regularly, and replace should you notice signs of wear that would affect the structural integrity of your purchase.

No fabric dog collar or leash will withstand chewing from your pup, please monitor this. Collars can not be exchanged due to natural wear and tear, or chewing.

By purchasing one of our items, you acknowledge that you have read and understood these policies. Lewis and Clark Collar Co. is not responsible for injury or harm as a result of product use, or product ingestion.

Have a question that we haven't addressed? Send us a message to chat directly!

More information

Last updated on Sep 8, 2018
Frequently asked questions
Do you offer local pick-up in Winnipeg?

Yes! I am pleased to have partnered with three stores in Winnipeg to allow free local pick-up:
1) Leo and Co Pet Shop: Enter coupon code LEOANDCO at checkout to waive shipping and pick up from their location.
2) Hip Pooch: Enter coupon code HIPPOOCH at checkout to waive shipping and pick up from their location.
3) Wooftopia Doggy Daycare and Training Centre: Enter coupon code WOOFTOPIAPICKUP to waive shipping and pick up and their location.

Your order will remain subject to a 2-3 week creation time. You will receive a notification from Etsy once your order has shipped.

How do I know what size to order for my dog?

Please check out the sizing detail photos attached to each listing. The length of the collar and the width of the collar are both important measurements!

Is your dog between sizes, or would you like a custom size range? This is totally feasible. Just send me a message and we can work together to make sure the sizing is just perfect for your pup.

Can I wash my collar?

Collars can be machine washed in cold water using gentle detergent. We recommend the use of a garment bag, and washing the collar amongst items such as towels to protect your machine, as well as the collar.

Collars must be removed promptly, and laid flat to dry. Do not use the drier to dry your collars. Collars may also be ironed on low heat to remove any wrinkles or creases.

I want to order a collar for a friend. What should I do?

Want to send a dog collar to a friend? Need advice on sizing? Let us know - we have a size chart for many different breeds of dogs. We can wrap your order and send to pal for no extra costs.

Do you make harnesses/bandanas/bow-ties?

No, not at this time. Sorry! Making collars and leashes keeps me busy!