LifeXMemories

1. Personal Information I Collect
When you place an order or contact me on Etsy, I receive the information you voluntarily provide, which may include:

Name(s), event dates, locations, and any text entered in the personalization box

Postal address, email address, and payment details (handled securely by Etsy)

Photos you send for custom designs or proofs

2. Why I Need Your Information and How I Use It
I process your personal information to:

Create your custom design and generate proofs

Fulfil and ship your order (lawful basis: contract)

Provide customer service related to your event or purchase

Keep records in case of legal, tax, or audit requirements (lawful basis: legal obligation)

Emails are used only for proof approval or order questions; you are never added to a mailing list unless you give explicit consent.

3. Information Sharing and Disclosure
I share your information only when necessary and in the following situations:

Recipient What & Why Lawful Basis
Etsy Order details & conversations Contract – Etsy acts as data processor & controller
Print House Design file & shipping address to produce and deliver your order Contract – needed to fulfil your purchase
Cloud Storage Provider (e.g., Dropbox/Google Drive) Backup of proofs and design files Legitimate interest – secure file storage

No third party receives your information for marketing purposes.

4. Data Retention
Proof files and photos are kept up to 6 months after order completion, unless you request earlier deletion.

Tax‑related records are retained for the period required by law.

Digital files are permanently deleted from active storage and backups after the retention period.

5. Transfers of Personal Information Outside the EU/UK
Cloud storage and printing partners may be located outside the EU/UK. All providers I use participate in recognised data‑transfer frameworks (e.g., Standard Contractual Clauses) or have equivalent safeguards in place.

6. Your Rights (GDPR)
If you are an EU/EEA or UK resident, you have the right to:

Access the personal information I hold about you

Correct errors or update incomplete data

Erase your personal data (in most cases)

Restrict or object to processing in certain circumstances

Data portability of information you provided

To exercise any of these rights, please contact me via Etsy Messages or email at the address below.

7. Contact Me
For GDPR‑related queries or deletion requests, message me on Etsy or email: Lovethis@ispiratoprintables.com.
If you have concerns about my use of your data, you may also contact your local Data Protection Authority.