LifetimeCreations

Timeless, Personalized Gifts for Special Occasions

Lansing, Illinois · 15845 Sales

LifetimeCreations

Timeless, Personalized Gifts for Special Occasions

Lansing, Illinois 15845 Sales On Etsy since 2011

5 out of 5 stars
(3395)

Announcement   Thank you for stopping by! View our FAQs and shipping information under any of our product pages (scroll to the bottom or view the Shipping & Policies tab)

All our gifts are personalized. Include your personalization instructions under the "notes to seller box" when checking out.

Please contact us if you have any other questions.

Nick & Stephanie @ Lifetime Creations
Office: 708.895.2770
Email: support [!at] lifetimecreations.net
www.lifetimecreations.net
Follow us: Facebook, Instagram, & Twitter

Announcement

Last updated on May 18, 2017

Thank you for stopping by! View our FAQs and shipping information under any of our product pages (scroll to the bottom or view the Shipping & Policies tab)

All our gifts are personalized. Include your personalization instructions under the "notes to seller box" when checking out.

Please contact us if you have any other questions.

Nick & Stephanie @ Lifetime Creations
Office: 708.895.2770
Email: support [!at] lifetimecreations.net
www.lifetimecreations.net
Follow us: Facebook, Instagram, & Twitter

Nick and Stephanie Jensen

Contact shop owner

Nick and Stephanie Jensen

Updates

Shop personalized gifts for grads and your favorite teachers.
Time is running out! Order your personalized gift for mom by this Sunday before midnight CST with standard shipping. Shop now.
View all 47 updates

About

A customer-loving shop creating timeless, personalized gifts

Lifetime Creations is a family owned & operated business specializing in personalized gifts and promotional products. The business is managed on a day-to-day basis by Nick & Stephanie Jensen.

We're focused on creating an unbeatable, seamless shopping experience by delivering:
• Quality, custom gifts
• Excellent customer service
• Fast turnaround and shipping

*History*
We opened our doors in 2007 in Lansing, IL (just outside Chicago). Nick has been running the day-to-day operations ever since, and in 2015 Stephanie joined full-time as a partner.

We currently have two laser engraving machines in-house.

*Customer Service*
As a family owned & operated business, we're obsessed with providing customers the very best service and want to ensure you have nothing short of a great, seamless shopping experience.

We encourage you to see what our customers have to say under our product reviews. We are proud of our 5-star rating.

*Family Values*
We know we need to earn your trust, and our priority is treating customers how we would want our own family to be treated.

*Quality*
You should feel just as excited to give a great gift as your recipient is to receive it. You should also feel confident that she is going to love it and appreciate the thoughtfulness that went into selecting a personalized gift. Our goal is to exceed these expectations and set a new standard for the way you shop for personalized gifts.

*Custom Artwork & Bulk Orders*
We are happy to engrave your custom artwork and work with you on bulk orders. Contact us through conversations or call 708.895.2770 to get started.

*Follow Us*
Follow us on Instagram or Facebook for a behind-the-scenes look at what we're up to.

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Shop members

  • Nick

    Owner

    Nick cofounded the business in 2007. He leads our production & fulfillment team, new product development, oversees our supplier/vendor relationships, and manages the books.

  • Stephanie

    Owner

    Stephanie joined full time in 2015 as our business continues to grow. She leads our website management, marketing/sales efforts, and customer service.

  • Jen

    Fulfillment

    Jen oversees production, packages items, and manages the shipping process from start to finish. She plays an integral role in quality control.

  • Elizabeth

    Designer

    Elizabeth takes each customer's personalization instructions and creates the file that the laser machines engrave. She creates product designs and other design-related pieces.

  • Sarah

    Production

    Sarah operates our two laser engraving machines and keeps our production line running efficiently. She also plays an integral role in quality control.

Shop policies

Last updated on May 16, 2017
Lifetime Creations is a family owned & operated business specializing in personalized gifts and promotional products.

We're focused on creating an unbeatable, seamless shopping experience by delivering:
• Quality, custom gifts
• Excellent customer service
• Fast turnaround and shipping

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Payment is accepted via Etsy direct checkout or Paypal.
Shipping
• SHIPPING •
Edit the quantity needed in your cart and shipping will adjust.

Orders ship within 1-2 business days.*
Standard delivery in approximately 3 to 6 business days. For rush delivery in 2 to 3 business days, select 2Day shipping.*
*Subject to change. Excludes bar mirrors, bulk orders, and orders with custom artwork which ship 5-7 business days after artwork approval.

• RUSH ORDERS •
For delivery by Friday*:
- Order by preceding Sunday before midnight CST with standard shipping
- Order by preceding Tuesday before midnight CST with 2Day shipping
INCLUDE YOUR DEADLINE & PERSONALIZATION INSTRUCTIONS UNDER NOTES TO SELLER AT CHECKOUT. If not included, we can't guarantee on-time delivery.
*Excludes bar mirrors, bulk orders, and orders with custom artwork.

• EXPEDITED SHIPPING •
FedEx 2Day® is an upgrade available for most items at checkout and does not affect the processing time above. Note that Saturdays, Sundays, and government holidays are not counted as transit time. Example: If your order ships on Friday and FedEx 2Day® is purchased, it will deliver Tuesday.

• TRANSIT TIME •
Orders are shipped either via USPS Priority Mail or FedEx Home Delivery®, which is 1-4 days on average in addition to the processing time above. Additionally, FedEx 2Day® is available on a majority of items. Please contact us with your shipping zip code if you are unsure if delivery will meet your deadline. Lifetime Creations is not responsible for delays in transit time due to adverse weather conditions or unforeseen circumstances affecting us or any of our carriers, for any lost or stolen packages, nor for any other delays, non-deliveries or mis-deliveries caused by circumstances beyond our reasonable control. Should your package become lost or stolen, contact us at support [!at] lifetimecreations.net for assistance.

• UNDELIVERABLE PACKAGES •
If a package is returned back to us as undeliverable, the customer will be responsible for all additional shipping costs to re-send the items.
Refunds and Exchanges
Once we personalize an item for you, we cannot accept returns or exchanges. Please check the spelling, names and dates carefully on your order before submitting.

If upon delivery you find a gift has a quality issue, please contact us at support [!at] lifetimecreations.net or 708.895.2770 to determine your return eligibility. All returns or exchanges on defective items must be made within 30 days of receipt, and the items must be in new condition and in original packaging. We reserve the right to cancel your order in accordance with the Lifetime Creations User Agreement.

We take great pride in the quality of our products and inspect items thoroughly before shipping. However, damage may unfortunately happen during transit. Notify us within five (5) days of delivery by emailing support [!at] lifetimecreations.net with a photo of the damage, and we will arrange for a prompt replacement.

We cannot accept returns on items damaged through normal wear and tear.
Additional policies and FAQs
• HOW TO PERSONALIZE •
~ Provide engraving instructions under the “notes to seller” box during checkout
~ Your instructions are engraved EXACTLY as you enter them
~ Do not include quotation marks unless you want them engraved
~ Confirm all spelling is accurate before submitting. Items will only be replaced if there is an error on our end.
~ Custom bar mirrors and custom artwork orders will be sent a digital proofs

• ADD A GIFT NOTE •
You're welcome to include a note to the recipient - include this when ordering. Packing slips do not contain any pricing information.

• USER AGREEMENT •
Purchases you make through Etsy are governed by the terms you see on this page as well as the User Agreement on our website at http://lifetimecreations.net/user-agreement. In the event of any inconsistency between the User Agreement and the terms on this page, the terms on this page will prevail. But as for issues addressed in the User Agreement and not covered on this page, the terms of the User Agreement will prevail.

More information

Last updated on May 4, 2017
Frequently asked questions

Custom and personalized orders

All our gifts at lifetimecreations.etsy.com are personalized. You can purchase the item and include your personalization instructions under the "notes to seller" box at checkout.

Shipping

Orders ship within 1-2 business days.*
Standard delivery in 3 to 6 business days. For rush delivery in 2 to 3 business days, select 2Day shipping.*
*Subject to change. Excludes bar mirrors, bulk orders, and orders with custom artwork.

• RUSH ORDERS •
For delivery by Friday*:
- Order by preceding Sunday with standard shipping
- Order by preceding Tuesday with 2Day shipping
INCLUDE YOUR DEADLINE & PERSONALIZATION INSTRUCTIONS UNDER NOTES TO SELLER AT CHECKOUT. If not included, we can't guarantee on-time delivery.
* Excludes bar mirrors, bulk orders, and orders with custom artwork.

Sending Gifts

Include a gift note with your personalization instructions under notes to seller at checkout. Packing slips do not contain pricing.