We accept Paypal, Etsy Gift cards, Credit and Debit card payments. Orders will process once payment has cleared.

Please note you do not need a Paypal account to purchase. Paypal can process your credit card without a Paypal account. Just follow directions during checkout. You will still be taken to the Paypal checkout, but you will have the option to use your credit card without Paypal account or, of course, you can use your Paypal account.

Item can not be cancelled once shipped.

Please note all my items are made to order and dispatch time is approximately 3-5 working days, for personalized items such as name buntings the dispatch time is usually 14 working days.

Time listed is Approximate and can not be guaranteed.

LOST, STOLEN & UNDELIVERED SHIPMENTS:

Royal Mail and other couriers failures are not my fault or a reflection on my level of dedication to my customers. If your shipment is sent without insurance:

• LilBit Crochet is not responsible for lost, stolen or undelivered packages. All lost, stolen, and undelivered packages without insurance are on the responsibility of the buyer.
• We are unable to replace or reship items purchased without insurance.
• If you want to purchase insurance you may do so by contacting us prior to ordering.

SHIPMENT & ADDRESS CHANGES:

We will use the addresses provided to us on the Etsy invoice. Be sure to verify your address.

• I will ship to the delivery address listed in the Etsy order confirmation and not the Paypal address so please ensure your address is up-to-date.
• Any packages returned due to wrong or incorrect addresses will be resent at the cost of purchaser only, providing payment has been received.

Items are posted 2nd class signed for delivery

1st class signed for delivery option is available on request.

International orders are posted as Airmail Small Parcel

Please note Easter Egg Cosies are posted:
within UK: 2nd class only, upgrades are available
Outside UK: Airmail Small Parcel