TheJollyOwl

Unique Handmade Soft Baby Toys & Other Baby Essentials

Spokane, Washington · 1109 Sales

TheJollyOwl

Unique Handmade Soft Baby Toys & Other Baby Essentials

Spokane, Washington 1109 Sales On Etsy since 2011

5 out of 5 stars
(494)

TheJollyOwl is taking a short break

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Note from shop owner Shop temporary closed while I get stocked up for summer! Thank you for your patience!

Note from shop owner

Last updated on Jun 10, 2018

Shop temporary closed while I get stocked up for summer! Thank you for your patience!

Malissa Legg

Contact shop owner

Malissa Legg

Reviews

Average item review
5 out of 5 stars
(494)
DazzleMia

DazzleMia on Jun 13, 2018

5 out of 5 stars

The feel of this minky is perfect and the crinkle is so satisfying that I think it's a toy for me instead of for my baby:)

View all 494 reviews

About

This is how I bring the Jolly to the Owl.

Hello!! My name is Malissa, my family calls me Mo, and I'm the face behind The Jolly Owl. I started The Jolly Owl back in 2011, but went by Lil' Bundle of Joy at that time. It was during my pregnancy with my oldest son that I got the idea to open up my own shop. I had received a few handmade baby blankets as gifts and thought that I could make these too!

I love to create items that bring joy to not only babies, but toddlers, children, and adults as well! Moms(and dads) of all ages enjoy my products because they are colorful, fun, and thoughtfully made with the tiniest of babies in mind.

I start all my orders out by first determining if the item ordered is a custom item or one that is ready to ship. Then I will either print the order and package it up, or get to embroidering or sewing! All orders are shipped in a timely manner via USPS and they are shipped in an all new pink poly mailer, plain box, or a priority box.

The top reason that my shop stands out from the crowd is because of the happiness I have found in creating my Jolly Owls and my desire to spread that joy on to you. I strive for excellent customer service and high quality products.

Have a look around my shop and feel free to send me a message if you have any questions! I love to create custom orders!

-Malissa

Shop members

  • Malissa Legg

    Owner, Creator, Designer

Shop policies

Last updated on October 6, 2017

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads
Please contact me if you have any problems with your order. Please read the item description carefully and feel free to contact me if you have any questions about an item before you buy it.

Buyer is responsible for return shipping cost.
Payment
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Shipping
Processing time:
The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Additional policies and FAQs
I will only use your shipping and billing address, and contact information
-To communicate with you about your order
-To fulfill your order
-For legal reasons (like paying taxes)

Please keep in mind that item colors may vary from what you see on your screen due to differences in computer monitors and related settings.

Like all handmade items, you may notice slight differences in your item from what is shown in the photos. Every one of the things I make is unique, so it may not look exactly like what is pictured on this site. I assure you that every item I sell meets my own personal standards, and it will be of the highest quality that I can achieve!
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect:

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

Why I Need Your Information and How I Use It:

I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure:

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention:

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 3 years.

Your Rights:

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me:

For purposes of EU data protection law, I, Malissa Legg, am the data controller of your personal information. If you have any questions or concerns, you may contact me at hello [!at] thejollyowl.com. Alternately, you may mail me at:

The Jolly Owl 126 W 31st Ave. Spokane, WA 99203

More information

Last updated on May 31, 2018
Frequently asked questions

Care instructions

All of my items are fully machine washable!

Custom and personalized orders

I do offer personalization upon request & enjoy custom orders!

Wholesale availability

YES! Please contact me for pricing!