Anonymous on Nov 23, 2012
I am delighted with my beautiful Jane doll - she is so very sweet, dainty and loveable. This is such a great way to teach little girls about the proud literary history of women, while giving them an adorable new friend to cherish. Beautifully made!
Our standard lead-time on any order as of TODAY is 1-2 weeks. When order volume is high, lead times may exceed four weeks for dolls or fashion items.
Please let us know BEFORE YOU PAY for your order if you need expedited production and/or shipping. All expedited orders will require an additional fee, quotes available upon request.
Accepted payment methods
- Money Order
If you are personally acquainted with us AND you are local, you can choose the "other" option and pay with cash or check. If you do not fit both of these conditions, you must pay with Paypal.
No orders will begin production until payment has cleared Paypal. You will receive a confirmation message from us when your payment has cleared, which will include an estimated ship-date (see welcome message for details). Ship dates subject to change.
Domestic purchases ship in biodegradable/compostable eco-packaging, using first class mail with tracking (when available). If you require a different way of mailing or would like insurance, please let us know BEFORE YOU PAY and we will issue an alternative shipping quote.
For international shipments, you are responsible for any additional customs charges (please do not ask us to mark your form as a gift or change the declared price on the customs forms).
Domestic orders should arrive within two weeks after estimated ship date (see payment policy for details), while international shipments may take longer. If an order doesn't arrive within 30 days of shipping (barring delays due to extraordinary weather or natural disasters), and is not able to be tracked, we will replace your order -- but only once. You'll have to keep your fingers crossed the next time 'round!
Refunds and Exchanges
We want you to be as pleased with our products, and will strive to provide the best service possible.
Additional policies and FAQs
Please, do not hesitate to contact us with any questions, concerns, or conversation your wish to share. Please give your request up to 48 for a reply.