Please pay with Paypal.

If you are personally acquainted with us AND you are local, you can choose the "other" option and pay with cash or check. If you do not fit both of these conditions, you must pay with Paypal.

No orders will begin production until payment has cleared Paypal. You will receive a confirmation message from us when your payment has cleared, which will include an estimated ship-date (see welcome message for details). Ship dates subject to change.

All packages are mailed using the United States Postal Service.

Domestic purchases ship in biodegradable/compostable eco-packaging, using first class mail with tracking (when available). If you require a different way of mailing or would like insurance, please let us know BEFORE YOU PAY and we will issue an alternative shipping quote.

For international shipments, you are responsible for any additional customs charges (please do not ask us to mark your form as a gift or change the declared price on the customs forms).

Domestic orders should arrive within two weeks after estimated ship date (see payment policy for details), while international shipments may take longer. If an order doesn't arrive within 30 days of shipping (barring delays due to extraordinary weather or natural disasters), and is not able to be tracked, we will replace your order -- but only once. You'll have to keep your fingers crossed the next time 'round!

If you are not happy with your purchase, please let us know. If your issue annot be resolved, we will gladly pay for the return shipping (international orders may not apply) for your defective items, and will either refund your money or remake the item(s), your choice.

We want you to be as pleased with our products, and will strive to provide the best service possible.

Allergen information: We do not smoke and neither do our cats.

Please, do not hesitate to contact us with any questions, concerns, or conversation your wish to share. Please give your request up to 48 for a reply.