LilacLibrarys

Gift wrapping and packaging

All orders come beautifully wrapped in lilac paper, bubble wrapping and filler, along with being in a secure box.

Sharing

Feel free to share your purchases on social media and tag us, we love to see it! We can be found under the name @Lilaclibrarys on Instagram, Facebook and TikTok.

Cancelled orders

Orders can be cancelled and refunded within 3 days of purchasing, after this the item enters production and cannot be canceled as each item is made to order.

Returning order

We cannot except returns on orders as each custom item is made to order.

Damage

If your item arrives damaged, please get in contact with us with photos of your item and we can resolve this for you.

What doesn't qualify as damage...
- Small tears in dust jacket or pages.
- Small paint bleeding on end pages
- Small dents on hardcover from shipping

While we do our best to make sure your purchases get to you in good condition, please be aware shipping overseas can be unpredictable. But don't hesitate to contact us if you are unsure if your items qualify for a refund or replacement.