LilacsAndCharcoal

For Everything You Celebrate!

Santa Clarita, California 18476 Sales On Etsy since 2014

5 out of 5 stars (1942)

LilacsAndCharcoal

For Everything You Celebrate!

Santa Clarita, California | 18476 Sales

All Items

Melissa Goyette

Contact shop owner

Melissa Goyette

Announcement    Follow me on Instagram @lilacsandcharcoal for lots of holiday ideas, coupon codes, and give-aways!

****IMPORTANT SHOP ANNOUNCEMENTS****
A new baby has joined the family so I will be cutting back a bit. I will not be taking custom new design or recoloring orders until he learns to prefer naps to being walked around the house 17 times in a row!

Announcement

Last updated on Jan 20, 2019

Follow me on Instagram @lilacsandcharcoal for lots of holiday ideas, coupon codes, and give-aways!

****IMPORTANT SHOP ANNOUNCEMENTS****
A new baby has joined the family so I will be cutting back a bit. I will not be taking custom new design or recoloring orders until he learns to prefer naps to being walked around the house 17 times in a row!

Reviews

Average item review
5 out of 5 stars
(1942)
See reviews that mention:
quality 42 shipping 24 customer service 102

About

I love to celebrate holidays, but I love to decorate for them even more!

I'm a stay at home mama that loves to craft and be festive!

Shop members

  • Melissa Goyette

    Owner

Shop policies

Last updated on September 26, 2018
Welcome to Lilacs&Charcoal, where everything is a celebration!

Is today Tuesday? Let's celebrate!

I am a stay-at-home mom who is obsessed with holidays, parties, and fun! I am raising my kids to be just as nuts about celebrating as I am, so most of the items in my shop start as ideas for my kiddos. I create and work on orders during nap time, and in between play dates and PTA meetings!

I love to create fun things for my kids and yours, so message me for custom orders. Also follow me on Instagram @lilacsandcharcoal for lots of fun ideas and just a little bit of crazy!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Due to the nature of digital files, Lilacs and Charcoal does not accept returns. I do, however, want you to be happy and love my product! If there is a problem with your order please contact the shop and we can work together!

There are NO REFUNDS for digital files once they have been emailed or downloaded. If there is a problem with the file please contact the shop and we will fix the issue as soon as possible.

Please review your files carefully before printing. I will take any responsibility for and make any changes to mistakes found before printing. Once they are printed the responsibility is yours.
Payment
Lilacs & Charcoal accepts debit and credit cards through Etsy, Etsy gift cards, and Paypal.
Shipping
Please check individual listings for shipping details.

Most physical items are shipped using standard delivery. If you would like your order expedited and shipped express please let me know.

For standard digital items, files will be available for you to download directly from the 'Purchases and Reviews' section of your Etsy Account. A notification email will be sent to the email you have on file with Etsy. If you would like files sent to another email address, there will be a delay and delivery will not be instant.

For custom or personalized digital items, files will be EMAILED to the email address on file with Etsy or if you leave a preferred email address in notes at check out. Please carefully read listing and shop announcements for turn-around.
Additional policies and FAQs
I would love to do a custom order for you! If what you see in the shop is not quite what you want, message me and we can work on a custom order.

Please review your files carefully before printing. I will take any responsibility for and make any changes to mistakes found before printing. Once they are printed the responsibility is yours.

For Digital Purchases:

-- All items marked as a "Instant Digital Download" are sold as is. Changes or Personalizations are NOT included. I would be happy to make changes if you contact me, but there will be an additional charge.

-- All files are PDF format. You must have a PDF viewer to view the files. You can download a free PDF viewer from Adobe.

-- Non-personalized file(s) will be available for automatic download once payment is received. For personalized/custom items, the file(s) will be emailed to you within the time frame noted in the listing.

-- Files are NOT Editable. You will not be able to make changes. If you need a change please message me BEFORE you purchase. I would be happy to help you with changes you need, but depending on the extent and item there may be an additional charge.

-- Items are for personal use only. You may not forward, share, sell, distribute or claim the files as your own. You may not resell any printed items*. All item(s) are for non-commercial use only. If you want to use them for commercial purposes, please contact me. I love collaborations!


Ownership:
You are purchasing the ability to print and use these files for personal use only.*

Lilacs and Charcoal retains ownership of final design. If and when clip art is used, ownership of the artwork is retained by the original artist.

Where and when I use clip art in my designs, I have been given permission/usage of the artwork for commercial use, to use in my own designs and sell to you.

* If purchasing tags/toppers, you may sell your own items along with my tags, but not the tags by themselves

Printing Permissions:
Is you printer being a pain? Show them this:

Dear Printer,
Chill. By purchasing the file, the buyer of this file is given permission by Lilacs and Charcoal to print it and use it for their own personal uses.