Lilidolldesign

I do my best to ensure your item is packaged properly.
Prints are shipped from France.
They are packaged in a hard cardboard protective enveloppe. Each print is protected in a cello sleeve.

So please note that I am not responsible for any damages or loss incurred during shipping.

In the event you've received a damaged item, please contact me right away. I will happily replace the same item provided it is returned within 30 days of when the item was received by the customer.

Customer is responsible for the shipping costs of returning the item and I will reship the item at my cost.

PAYPAL

I accept Paypal as payment for all buyers.

MONEY ORDERS :

I also accept money orders from french buyers (items will not be mailed until money order is received), please mail it within 3 days of ordering. Your order will be cancelled within 2 weeks if money order has not been received.
If you have any questions about payment please feel free to ask me. I will be more than happy to help. :)


UNPAID ORDERS/CANCELLATIONS :

Any unpaid orders will regrettably be cancelled within one week unless buyer has contacted me.
Payments are due within 3 days. I can allow more time to pay, but contact me if you run into difficulty paying on time.

Shipping ADDRESS :

Please make sure your Etsy address is correct when you checkout.
Understand that I cannot be held responsible for any incorrect information given.

SHIPPING METHOD :
I only ship twice a week ;)

SHIPPING TURNAROUND :

Orders are shipped out within 1-6 business days after payment has been completed.

All items are shipped via Priority mail.
Unfortunately first class mail does not guarantee a delivery time nor does it provide a tracking number.
Transit times will vary depending on location.



SHIPPING UPGRADES/INSURANCE/TRACKING INFO for US buyers

If you would like to upgrade your shipping to Priority, with Insurance and/or add the ability to track your package, please ask me and I will send you a separate paypal invoice for the added services.
I prefer sending a priority mail cost, to ensure a lower cost for customer... if you want an other guarantee, thank you to contact me when you order.
I am unfortunately not responsible for postal problems, and losses during the trip.

Shipping rates include shipping, handling and packaging costs.

The image is centered on the paper leaving a white border for framing.
Printed on high quality archival paper, free of acid and optical brightener, neutral Ph.
Will be Signed and dated on the front.


Open edition prints are signed in the back of the paper. Limited editions prints are signed & numbered in the front of the print.