handmade ninja dolls, buttons and beads!

Cheltenham, United Kingdom · 2874 Sales

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Vicki Brown

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Vicki Brown


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Shop policies

Last updated on November 24, 2011
My name is Vicki, I live in Cheltenham, England.

I have been crafting for many many years, and have tried my hand at pretty much everything! Most of what I stock in my shop are products I've produced from polymer clay, but I also love to knit, crochet, paint ceramics and sew so you will find some items using these skills dotted about too.
I am always happy to do custom orders, I will usually have the time to produce custom items within a week, but just convo me with your requirements and I'll let you know how long and how much it will be. I can recreate almost every item listed and sold in my shop and can, more than likely, do so for you in whatever colours and quantities you would like.
Thanks for popping by x

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
If you feel that your item is faulty or has been mis-described to you in anyway, please contact me either via email ( or via etsy conversation. I will refund any item that does not make it to your door for whatever reason and I will also refund faulty items and shipping if you return them to me.
I only accept Paypal as a method of payment at this time. It is super lovely if you can pay straight away...but if for some reason you are unable to I allow 3 days from the date of purchase for payment to be received, if by this time I have still not received your payment I will relist the item (I will always contact you before doing this, just incase there has been some kind of a mix up).
I ship first class everywhere in the world, unfortunately this means that the orders can not be tracked once they have been shipped. If however there are any problems with your item not arriving or taking a super long time, I will do my best to amend to the situation. Be that in refunding the shipping and item costs or just refunding the shipping and recreating the item purchased to the best of my ability and sending it on to you as a replacement.
Quite often I will ship the following the day to your purchase, however, please allow up to 3 days for me to ship your item out to you, just incase I'm busy.

Please see my shop announcement for last posting dates to receive your order in time for Christmas, also note these dates will ensure your items are shipped by the last shipping dates stated by royal mail, however things can still go wrong and packages can still unfortunately get delayed, this is very rare, but can happen.
Additional policies and FAQs
If you have any further questions or queries, or would just like to say "hello", please feel free to contact me, either via email...lovelylilley [!at] or through etsy conversation.

Thank you xx