LillianGeorge's Shop Policies
I am a mother of 4 children. I love to sew! I really like using designer fabrics from Amy Butler, Heather Bailey, Michael Miller, Joel Dewberry, Anna Marie Horner, and more...
I also like to use organic fabric when I can. I upcycle fabric as well, always washed thoroughly of course :) Some of my items are one of kinds, some are not. Please ask if you would like more than what I have shown, and I can usually accommodate your request. Please feel free to request items in a specific size if you don't see one listed, we can work together to create what you desire.
I accept payments through Paypal, which allows for Debit and Credit Card payments without a paypal account. Paypal is safe, secure and easy to use.
To pay with a credit card choose the paypal option and then the "continue without a paypal account" link on the paypal page.
Payment is due before I can ship your purchase. If you have not paid within 3 days after purchasing an item, I will cancel per Etsy policy. Items will not be shipped until confirmation of the PayPal payment has been received.
Ready to ship items are mailed within 3 days of purchase. Please allow up to 15 days for custom orders to be shipped. If you need something sooner, please contact me, we can work something out.
Orders within the US are sent via USPS First Class mail with delivery confirmation. If you prefer a different shipping method please contact me--we can probably make it happen.
For International shipping, please contact me and I will set up a custom listing for you with accurate shipping charges.
International customers are responsible for customs charges and fees.
Refunds and Exchanges
I understand the pitfalls of online shopping. Your purchase arrives and the color isn't what you thought, the item is larger, smaller, etc... I list all measurements and strive to take accurate photos with the colors and patterns represented in their true state. If you would like to see close up pictures of a certain fabric, let me know! Please use listed measurements for each garment to make sure the item you are purchasing will fit properly.
Custom orders cannot be returned or exchanged. I would be happy to exchange your ready made purchase for another size or color. Once I receive the item back from you, I will then issue an exchange. The item must be returned in the same condition it was shipped, and within 4 days from when you received it. Postage will be paid for by the customer.
I package items safely, but if you would like to purchase insurance, please let me know and I will set up a custom listing for you.
Additional Policies and FAQs
I love custom orders! Please contact me for more info!
Last Updated February 4, 2011