Announcement
Welcome to Lilly Ann's Pet Boutique!
Current processing time for orders is 5-7 business days. Business days are Monday-Friday, excluding weekends and US holidays. If you need to receive your order by a specific date, please send me a message. I will make every effort to meet your request.
Items
Featured items
All Items
Reviews
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Ali on Jan 16, 2023
5 out of 5 starsThis little Easter Chick is one of the cutest charms you will ever see. I selected the pink for my Poodle’s necklace and it is adorable! I love this Etsy shop…has the very best charms…hard to make a decision. You will want one of each!!
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Ali on Jan 16, 2023
5 out of 5 starsThis is the third order I’ve placed with this Etsy shop and I am thrilled with every charm I have selected. This cute little bunny is one of my favorites.
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Tayler on Jan 26, 2023
5 out of 5 starsI got the size medium for my 7 month old Golden Retriever and it fit perfectly! I think it will fit her when she’s grown too. The fabric is very nice and not cheap feeling at all! I will be ordering from this shop again.
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Tayler on Jan 26, 2023
5 out of 5 starsThis is very well made and fits perfectly! I’ve had bows in the past that fall forward because they did not attach well to the collar, but these are amazing and stick well!
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Mayrin on Jan 22, 2023
5 out of 5 starsgot a set of two for my tiny pups and they look absolutely adorable on them.
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charmin on Jan 18, 2023
5 out of 5 starsVery responsive to messages!! Quality product and fast shipping!!!
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Shop policies
Shipping
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 1 hour of purchase
Privacy policy
More information
Frequently asked questions
I have not received my order? Will you issue a refund or shop credit?
Tracking is provided when orders are shipped. We are not responsible for orders that are lost, delayed or damaged by USPS or UPS. This means we will not issue a refund or give a shop credit as these circumstances are out of our control.
I enter the wrong address at checkout
We ship to the address provided at checkout. If the incorrect address is provided, your order will not be refunded if delivered to the wrong address. If you checkout and then message us a new address, we can not guarantee that your order will be shipped to the new address, but we will try our best to make it happen (and it should) unless there is an oversight.
Wholesale availability
I am sorry, I am not accepting wholesale orders at this time.
When will my order ship?
All items are made to order. Current processing time is 5-7 business days. Business days are Monday - Friday and exclude weekends and major US holidays. All orders are completed in the order they are received.
My order arrived damaged. Will you send a replacement?
Please contact me ASAP if your order arrives damaged. Damaged orders must be reported within 24 hours of delivery. I will need images showing the packaging and the damaged item to determine resolution.