Refunds are not available once your order has been processed for shipment. If you wish to cancel your transaction, you must notify our shop as soon as possible as items are typically shipped the same day. Refunds that are issued will be deducted the $0.20 listing fee set by Etsy.

Items ordered via pre-order are not eligible for refund once I have ordered the item from the manufacturer for you. You are eligible for a gift certificate if requested as a refund on pre-ordered items.

Shipping is usually done within 72 hours, but often in the same day. Please remember to allow up to three weeks for packages to arrive stateside, and longer for overseas. If you would like your order rushed, insurance, international shipping, or other special shipping arrangements, please contact me for availability and price adjustments.

Orders that include a pre-order or custom item will be held for all items of the transaction. If you would like your available items to be sent ahead, please place two separate orders, or contact the shop for personalized arrangements.

Bulk order discounts are available by inquiry.