Anonymous on May 23, 2013
Beautiful bow - just as pictured - no surprised. Seller is very nice - answered all of my questions - easy to work with. Shipped very fast. Would definitely buy from this seller again.
--How long will it take to get item after I purchase? Once payment is received, I will ship item to you within 1-2 days (exclude Sundays), and then allow time for shipping. (Usually 2-5 days) if the item will take longer, I will email you right away. Please allow extra time for custom made orders.
--Want to buy more than one item? Add both listings to your shopping cart and check out. The Etsy shopping cart will automatically calculate the discounted shipping.
--Make sure you Paypal address is correct! If it is not, please provide the correct address ASAP. If the item has already been shipped out before you contact us, you will have to wait until the item comes back to us before we re-ship. You will be responsible for the shipping costs.
--Tracking # for package is automatically emailed to you via paypal when it ships.
--No international shipping at this time.
Accepted payment methods
--Shipping: I ship items from the USPS via first class mail, items are in transit for 3-7 days (depending on where you live). Tracking is generally provided & sent directly to the paypal email, when the shipping label is created. We do not pay for shipping insurance, but pay for a confirmation of delivery to protect us. If you would like to purchase insurance, please contact me ASAP or leave message is check out box.
--Each sale is handled on a case by case basis. Please contact me if you have any questions.
Refunds and Exchanges
--Exchanges: I do accept exchanges as long as the item is shipped back (postmarked) to me within 7 days of the delivery confirmation and is unworn! I will not accept returns after 2 weeks and you will be responsible to pay shipping back.
--Buyer is responsible for all shipping fees related to exchanges/returns.
--Order Cancellation Policy: If you cancel an order, you will be refunded $2.00 less as processing fee and you must cancel BEFORE the item has shipped! If you cancel after the order ships, we will process the refund once the item is returned back to us. I recommend not opening the package and writing on it “Return To Sender”, so you will not have to pay shipping charges back to us