LillyQueenVintage's Shop Policies
Thanks so much for stopping by my little shop!
All major credit cards are accepted through Etsy Direct Checkout or Paypal. If you pay by Paypal e-check I always wait until it clears before shipping.
Most smaller packages are shipped out the same day payment is received, larger boxes will be picked up a few times a week from the post man. Your package will be shipped out within 7 business days. I ship first class for small items under 13oz or Priority Mail.
Domestic packages will include delivery confirmation. International shipping will not include delivery confirmation unless requested (extra charges apply).
I do combine shipping, so feel free to ask for a quote on multiple items!
Please be aware that I do try and recycle as much packaging as I can, this keeps the costs down and also.... If I'm all about recycling products I might as well be all about recycling shipping supplies.
International: International shipping usually takes 2 weeks, however, please allow up to 60 days to receive your order due to any customs delays. Buyers are responsible for customs fees if any. Shipping information will be sent to you, for proof of shipment, however international parcels are sent USPS First Class and do not have tracking. If you would like to upgrade to Priority shipping with tracking and delivery confirmation please contact us prior to checkout.
Refunds and Exchanges
Please understand that most of the items that I sell are in rustic condition - meaning they are not brand new, may have scratches, scuffs and tarnishing which only add to their weathered charm. Conditions are listed.
If you receive your item damaged in transit please contact me right away so that I may resolve the problem. Please be sure to check your package upon delivery - as I cannot accept claims after 2 days of receipt. A picture of the damage is required prior to any refunds.
Additional Policies and FAQs
Contact me for wholesale terms.
Since items are mostly ONE OF A KIND - its hard to put a standard wholesale price on an item. If you are buying for a store or your wedding, I can offer discounts on multiple items purchased and try to give you the BEST possible shipping price.
Last Updated July 8, 2014