Lillyanddot

Handcrafted accessories for all occasions

Kidderminster, United Kingdom 1735 Sales On Etsy since 2014

5 out of 5 stars (236)

Lillyanddot

Handcrafted accessories for all occasions

Kidderminster, United Kingdom | 1735 Sales

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Lilly and Dot

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Lilly and Dot

Reviews

Average item review
5 out of 5 stars
(236)
See reviews that mention:
quality 28 shipping 34 customer service 20

About Lillyanddot

Sales 1,735
On Etsy since 2014

Handcrafted accessories for every occasion

Hi

My name is Kate and I have been designing and making jewellery and accessories for the past four years.

When looking around for accessories for my own wedding I soon realised that there is very limited choice out there in the shops yet alone finding the colours you want. I aim to provide beautiful unique accessories that are available in any colour combinations to make it easy for brides to plan and co-ordinate their day.

I hope you like my shop and the pieces that I make.

Lilly & Dot is a name devoted to my two gorgeous girls.

Shop members

  • Kate

    Owner

    Hi i'm Kate and I am the designer/maker behind all the accessories you see here in my shop :)

Shop policies

Last updated on November 15, 2016
Hi and welcome to Lilly & Dot, thank you for visiting my shop I hope you like what you see :)

I love all things flowers! Creating fabric flowers is my passion!! I am constantly studying flowers in detail in real life and then transferring this knowledge to draw inspiration for my designs.

Everything you see is made completely by hand using traditional and modern day millinery techniques. Layers of petals are hand cut and hand shaped then finally assembled into the final bloom and embellished.

All my designs are unique originals made with love, care and attention. They are made from the highest quality materials of fabrics, freshwater pearls, rhinestones and findings to name just a few.

Making everything by hand ensures not only that my designs are made to the highest standard but that they are also totally customisable. For example colours, sizes, embellishments etc

Feel free to message me with any questions you have and I will be happy to help.

<3 <3 <3

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Lilly and Dot is dedicated to excellent customer service which is why I understand there may be occasions in which a customer may wish to request a refund or exchange. All refunds and exchanges are considered on a case by case basis and I reserve the right to deny requests if they do not meet the following requirements.
Cases that do not quality for refunds or exchanges include, but are not limited to:
Custom orders
Used items
Cases that do qualify for refunds or exchanges include:
Change of mind (must return item in original condition)
Faulty product (must return item as is)
Should a customer wish to request a refund or exchange, they must contact me within 14 days of receipt on this platform with a written explanation as to the reason why.
Payment
Lilly and Dot accepts PayPal and Direct Checkout payments.
We do not accept checks, e-checks, or money orders at this time.
Payment is due at the time of order placement and production will not begin on your purchase until payment has cleared fully. If a payment does not clear within seven days of order placement, we will cancel the order and it is the responsibility of the customer to arrange an alternate form of acceptable payment should they wish to proceed with a second transaction attempt.
Direct Checkout is a secure method of payment managed by Etsy and can be used by all Etsy members.
PayPal is a secure third party payment platform and does not require an account. It can be used as a guest by simply completing the checkout process as a “Guest” and follow the prompts to finish your order.
Shipping
Lilly and Dot is in England and so we use Royal Mail's First Class Service to deliver orders within the UK. 
International shipping is available on a worldwide basis.
International customers are responsible for knowing and understanding all terms of service for their countries respective import and customs fees. The shipping charges levied by Lilly and Dot are independent of these fees and represent the cost of our time, packaging materials, and direct postal service. By purchasing a product from Lilly and Dot, the customer acknowledges and agrees to pay for any additional costs and recognises it is illegal for us to compensate the customer or mark international packages as gifts.
Average shipping times vary depending on your country of origin. Please check your country using the drop-down menu on each product listing and if there are any outstanding questions, message us directly prior to purchase. All shipping timelines are estimates, and not guarantees, of delivery times as factors such as weather, shipping delays, and postal staffing concerns may impact your order.
Additional policies and FAQs
If there are designs that you love but not in the colour that you are looking for please let me know and i will be happy to help :)
Most things you see are fully customisable and can be amended to suit what you are looking for.