Anna on Jul 20, 2016
I looked for years for a customize-able bus scroll that was 12x36 that wasn't a canvas and wasn't $200!! I've had a 12x36 frame for several years and always planned to fill it with a bus scroll of all of the places that are important to me and my husband. I'm so glad I came across this on Etsy because it was absolutely perfect. Instead of doing a family tree, I customized it by including the locations of where my husband and I were born, where we grew up, our colleges, where we fell in love and got married and our current address. The color of the background is very sharp and will look great with the decor in my house. The paper that it is printed on is also very thick and sturdy. I'm very excited to give this to my husband for our 9th anniversary- I know he will love it as much as I do!
Kelsey Parsons on Jun 7, 2016
The owner of this shop was very helpful and sent a proof within one day of my order. The stamp arrived a few days after ordering and is just as described. We couldn't be happier with the finished product!
LilyGene Prints is a small design studio created by Tracy Weston. The name Lily Gene comes from a special place in her heart. It originates from the names of her maternal and paternal grandmothers, Lily Sorensen and Gene Rogers. They are wonderfully talented women who live and love life to the fullest.
Owner, Maker, Designer, Curator
Accepted payment methods
- Accepts Etsy gift cards
No refunds on Instant Downloads.
Because I ship orders very quickly, cancellation requests will only be accepted within 24 hours. Please note, if you request a custom order and cancel before printing, there is a 50% cancellation fee taken out of your refund.
Domestic shipments go USPS Priority Mail or First Class (depending on your print size) unless other arrangements have been made. Its important to me that you receive your purchase as soon as possible so I try to ship within 5 days of order confirmation (or after proof has been approved). Of course all shipping is at the mercy of the USPS holidays. If your print is damaged upon arrival, you must notify me with 7 days after delivery in order to process insurance claim via USPS. If you print is missing, you must notify me within 30 days after purchase, in order to process insurance claim via USPS.
International orders ship through Mondays and Fridays via USPS First Class International. USPS does not offer tracking or insurance nor do they guarantee delivery on items once they leave the USA. This is the policy of USPS not LilyGene. LilyGene therefore cannot guarantee delivery as well.
***International buyer assumes ALL risk related to the items purchased.***
Prints are packaged in a cellophane sleeve and rigid mailer to ensure safe arrival.
If you have any questions regarding shipping, please notify me as soon as possible.
Refunds and Exchanges
Hard Copy Prints: If you are unhappy with your print, I am more than willing to offer a refund or exchange for a similar item. I must receive the physical print back int he mail, prior to issue of refund. Refunds and exchanges must be made within 7 days of purchase. All custom and sale items are final. Refunds will not be given on shipping charges.