LilyRazz

Sweet Softies and Nursery Decor

Amsterdam, The Netherlands · 1281 Sales

LilyRazz

Sweet Softies and Nursery Decor

Amsterdam, The Netherlands 1281 Sales On Etsy since 2011

5 out of 5 stars
(367)

Shop owner

Lily Razz

Contact

Lily Razz

Contact shop owner

Lily Razz

About

Dreamy & Inspiring home decor items made with sustainable materials

Welcome to my tiny spot on Etsy!

Hi there! I'm Zerlina and I am the owner and creator of Lily Razz. The idea behind my products started to take shape when I was faced with the challenge of finding unique, high-quality baby decor products (I call them the 'plastic years') I started creating nursery decorations by hand, searching for sustainable materials that would fit the dreamy items I wanted to make.

Several years later the I still love to design and create, and really find joy in the connection I make with my customers.
My products are handmade, so every item is unique and one-of-a-kind, and made with a whole lot of love!

If you have any questions, say hi by sending me an Etsy convo, or an email to info [!at] lilyrazz.com. Let's connect through social media! ⇊

Shop members

  • Lily Razz

    Owner, Designer

    Lovely to meet you! I am a 30-something year old Dutchie from the North of Holland. Loving life and taking it as it comes (with coffee). Each product is individually and created by me. For any questions you can always convo me!

Shop policies

Last updated on April 20, 2018
Thank you so much for reading this far! I am extremely humbled that you're visiting my little shop.

My shop policies are detailed here to ensure that you have a pleasant shopping experience. If you have any questions that need clearing up, please feel free to contact me! (you can also contact me at info [!at] lilyrazz.com

Thanks again for stopping by!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 12 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
If you would like to cancel your order please convo me so I can update your order cancellation correctly through Etsy.

If you are unhappy with your purchase, the buyer is responsible for return shipping costs and item must be returned in original packaging prior to refund being issued. Please request refund within 14 days of delivery date. The product listing amount and any sales tax (if applicable) will be refunded. Shipping charges are non-refundable.
Payment
Payments can be made through pay-pal, credit cards or Etsy Gift Cards.

New to Etsy? Don’t know how?
Here is a tutorial to help you through the checkout process:
http://www.etsy.com/help/article/339
Shipping
Items are ready to ship within 1-3 business days, unless mentioned otherwise (for example custom made products)

The order will be shipped to the address provided by the Etsy checkout unless specified other wise.

I ship with track & trace. You can always ask for an upgrade for express shipping.

Gift wrap is possible. If you are shopping for a gift, and decide to ship directly to the recipient, you can also include a personal note from you to the recipient. All you have to do is let me know the message and I will include it.

Estimated shipping times on registered airmail:
The Netherlands: 2-5 days
Europe: 7-21 days
USA and Asia: 14-27 days
Australia: 7-21 days

I make it my priority to ship within 1-3 business days. However, sometimes it happens that there's a delay in international shipments. I cannot influence this (I wish I could!) so please let me know when you need an item before a specific date.
Additional policies and FAQs
Plushies/softies/pillows are designed with little ones in mind. While there are no buttons, bows, or other embellishments, please still check the item for tears, or other choking hazards, regularly. Facial features are embroidered to reduce the risk to young children, nevertheless children younger than 36 months must be supervised at all times when using one of my items.

More information

Last updated on Mar 15, 2018
Frequently asked questions

When will I receive my order?

All items listed in my shop are “ready-to-ship”, except when explicitely listed as a 'MADE TO ORDER', or it's a personalized item.

Estimated shipping times on airmail:

* The Netherlands: 2-5 days
* Europe: 7-21 days
* Asia, Australia and USA: 14-27 days

I make it my priority to ship within 1-3 business days. However, sometimes it happens that there’s a delay in international shipments. I cannot influence this (I wish I could!) so please let me know when you need an item before a specific date.

Do I get a tracking number?

Yes, all items are shipped from The Netherlands including a tracking number. I will provide you with your tracking number in your shipping notification

Can I get a discount?

We happily supply frequent discount codes to our Tribe. Want a discount code now? Get an instant 20% discount by pasting into your browser: Want a 20% discount today?! Paste into your browser: http://bit.ly/lilyrazzhappytribe