LilyReed

Monogrammed goods for everyday

Kansas, United States · 10884 Sales

LilyReed

Monogrammed goods for everyday

Kansas, United States 10884 Sales On Etsy since 2010

5 out of 5 stars
(2980)
Shop owner

Susan

Contact

Announcement   Request a FREE PROOF of your personalized purchase!
Most orders are shipped within 3-5 business days.
Follow Lily Reed socially for discounts @lilyreeddesigns.
Thank you for stopping by. ♥ Susan

Announcement
Last updated on Jul 31, 2016

Request a FREE PROOF of your personalized purchase!
Most orders are shipped within 3-5 business days.
Follow Lily Reed socially for discounts @lilyreeddesigns.
Thank you for stopping by. ♥ Susan

Susan

Contact shop owner

Susan

Reserved Listing for ellachamp
US$48.00
Skateboarding...Personalized Luggage Bag Tag
US$11.00
Robot...Personalized Luggage Bag Tag
US$11.00
Bone Shaped... Personalized Pet ID Tag
US$10.00
View all 249 items

Updates

It is not too early to think about Mother's Day!

Tagged in this photo

Best Mom Ever - 11oz. Coffee Mug - Printed
US$11.00

About

Lily Reed . Design Personalized

Welcome to Lily Reed! My name is Susan and I am the designer and owner (a.k.a. the Creative Director) of Lily Reed. Each product in my shop is designed by me and created in my studio. I want everyone of my clients to know how much I truly love creating something that reflects their individual style.

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Current products made by Lily Reed include:
-Phone cases for the following devices:
iPhone 4/4s
iPhone 5c
iPhone 5/5s
iPhone 6/6s
iPhone 6/6s Plus
Samsung Galaxy S4
Samsung Galaxy S5
Samsung Galaxy S6
-Bag Tags and Luggage Tags
-Pet Tags
-Mousepads and Memoboards
-Apron, Pillowcases
-Ornaments

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Shop members
  • Susan

    Owner, Maker, Designer

    Lily Reed products can help you stand out by adding your own personalized touch.

Shop policies

Last updated on June 13, 2016
Welcome to Lily Reed!

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BUSINESS HOURS
Monday - Friday 9am-4pm CST

I try my best to maintain a healthy work/life balance. Evenings, weekends, & holidays are set aside for family and friends. All messages received during those times will be returned the next business day (Monday-Friday, no holidays).

**LILY REED WILL BE TEMPORARILY CLOSED FROM 6/22/16-7/7/16**

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COMMUNICATION
I think communication is important and I work hard to maintain excellent customer service. In doing so, I ask that all communication be kept in ETSY Conversations (not email or phone) so that I have a record of all messages and it can be referenced easily.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
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PAYMENT
Visa, Mastercard, American Express, Discover, & PayPal are currently being accepted.

Bulk orders are available, please send me a message for pricing and processing times.
Shipping
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SHIPPING
Orders will ship via USPS to the address listed on your order. Standard shipping is First Class. If international shipping or a shipping upgrade is not an option in the listing you are interested in, please send me a message and I will be able to assist you. Upgrading your shipping method does not change the production/processing time.

USPS delivery times for domestic orders:
First Class - 2 to 5 days*
Priority - 1-3 days*
Express - 1-2 days*
(These time frames are in addition to the production/processing time)

*Please note that the delivery times are just guides to help determine when you might receive your package, these timelines are not guaranteed.

If your order has not been received within 10 business days of shipment, please contact the USPS (1-800-ASK-USPS). Have your tracking number available. I am not responsible for delays caused by the USPS and shipping charges.

FREE SHIPPING
For free shipping on domestic orders over $50, the coupon code "LILYREED50" must be entered at the time of purchase. Free shipping only applies to First Class Mail and all items in that order must ship together to the same address. If shipping in separate orders, extra shipping charges will apply.

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PROCESSING TIMES
Processing times vary for each product, but most products ship within 3-5 business days. Large orders may require more processing time, especially during the holidays.

Please note that upgrading the shipping method to Priority or Priority Express Mail does not speed up the shop's processing time. It only changes the method by which the Post Office delivers your order. Priority Mail is not guaranteed, Priority Express is.
Refunds and Exchanges
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REFUNDS
Because each item is custom made, returns or refunds will not be accepted on any shipped products. Items can not be exchanged. If you would like to cancel your custom order after production has already started and prior to shipping, you are entitled to a partial refund. 80% will be refunded prior to proof approval, 60% will be refunded after proof approval. Shipping fees will also be refunded.

All sales of phone wallpaper are final - no returns or exchanges will be accepted.

By purchasing from Lily Reed, you are agreeing to Lily Reed's shop policies.

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ERRORS/DAMAGE
If I have made an error, please let me know. I would be happy to send an exact item replacement as soon as possible. A photo of the error must be sent to me within 48 hours of delivery.

I will package your order carefully, but if your item is damaged during shipment I will replace it. A photo of the damage must be sent to me within 48 hours of delivery.

Phone cases are covered under a limited warranty for 30 days from the date of purchase. Eligible replacements are not covered under this warranty. Replacements will not be given for items that have become cracked, damaged, stained, scuffed, scratched or for mistakes made by the buyer. Lily Reed assumes no responsibility for damage of your phone.

Due to the wide variety of screen protectors and chargers (including car chargers) on the market, Lily Reed can't guarantee their compatibility with our phone cases. The OEM charger that came with your phone will work with Lily Reed cases.

Please double-check your product selections (case type, device type, sizes, colors, fonts, monogram details, etc...) prior to submitting your order. Please read item descriptions/listings carefully. I would be happy to send more product photos to you if you have any questions about a particular item. Refunds or exchanged are not given for selection errors made by the buyer.

Each item is unique and there will be variations. Due to variations in computer monitor settings, colors may appear differently in real life.
Additional policies and FAQs
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CURRENT PROMOTION
Use Coupon code CYBERMONDAY25 for 25% off your purchase of $25 or more. May not be combined with any other offered discount. Reserved or private listings are not eligible. Ends 11/30/2015.

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PROOFS
A 3 proof maximum is allowed per order. Proofs will not be provided prior to purchase.

Proofs are normally sent within 24-36 business hours of order placement. Here are the days that you can expect your proof to arrive at the latest:

Day Order is Placed :: Day proof will be ready by
Order Monday :: Proof ready by Wednesday
Order Tuesday :: Proof ready by Thursday
Order Wednesday :: Proof ready by Friday
Order Thursday :: Proof ready by Monday
Order Friday :: Proof ready by Tuesday
Order Saturday/Sunday :: Proof ready by Tuesday

Check ETSY Conversations frequently, as this is the where I will send your proof. This will ensure I get your order out quickly to you. I ask that all communication be kept in ETSY Conversations (not email or phone) so that I have a record of all messages and it can be referenced easily. If you are not familiar with ETSY Conversations, please read this guide:

http://www.etsy.com/help/article/4364?ref=help_search_result#Q2

If I have not received a response to your proof after 3 days, your order will be made and shipped to you as is on the first proof.

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IMAGES/GRAPHICS
I do not make products with trademarked or copyrighted logos/images/graphics. This includes school logos or company logos like Disney. I do make an exception with photographs (see below).

By submitting a photo to Lily Reed, you agree that you are the photographer or have permission in the form of a copyright/trademark license. You also agree to take full responsibility for any misuse of copyrighted or trademarked images and agree to not hold Lily Reed liable for any misuse of the images.

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CUSTOM/RESERVED LISTINGS
Font and color changes are available at no additional charge, just request the change during the checkout process. Custom design work is available upon request for an additional fee. Any Reserved Listings that are created will be pulled if not purchased within 2 weeks.

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PET TAG INFO
Size recommendations:
XS - .75" round (1-10 pounds), penny size
S - 1.00" round (8-30 pounds), quarter size
M - 1.25" round (20-60 pounds), half dollar size
L - 1.50" round (55+ pounds)
When a size is not specified on the order, a medium pet tag will be sent.

Attachment:
An O-ring will be provided. Simply loop the ring through the pet tag and collar and clamp it closed with a standard pair of pliers. If you prefer that a split ring be sent with your pet tag in place of the O-ring, please let me know when placing your order.