LilyReed

Monogrammed goods for everyday

Kansas City, Kansas · 12473 Sales

LilyReed

Monogrammed goods for everyday

Kansas City, Kansas 12473 Sales On Etsy since 2010

5 out of 5 stars
(3461)

Shop owner

Susan

Contact

Announcement   *Request a FREE PROOF of your personalized purchase!
*Most orders ship within 3-5 business days
*Follow Lily Reed socially for discounts @lilyreeddesigns.
Thank you for stopping by. ♥ Susan

Announcement

Last updated on Apr 17, 2017

*Request a FREE PROOF of your personalized purchase!
*Most orders ship within 3-5 business days
*Follow Lily Reed socially for discounts @lilyreeddesigns.
Thank you for stopping by. ♥ Susan

Susan

Contact shop owner

Susan

Fox...Personalized Luggage Bag Tag
$11.00
Rush Order
$5.00
View all 326 items

Updates

It is not too early to think about Mother's Day!

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Shop policies

More information

Last updated on Apr 25, 2017
Frequently asked questions

PROOFS

WHEN WILL I RECEIVE MY PROOF?
If your order is personalized and you elect to receive a free proof, you can expect to receive it within 24-36 business hours of order placement (no weekends or holidays). A proof will not be sent prior to purchase. Up to 3 proofs are allowed per order.

WHERE WILL MY PROOF BE SENT?
Your proof will only be sent to you through ETSY Conversations. All communication should be kept in ETSY Conversations (not email or phone) so there is a record of all messages and it can be referenced easily.

HOW LONG DO I HAVE TO RESPOND WITH CHANGES TO MY PROOF?
If no response to your proof is received after 3 days, your order will be made and shipped to you as designed on the first proof.

SHIPPING

WHEN WILL MY ORDER SHIP?
Orders take 3-5 business days to create unless otherwise noted in the listing description. Your order will be shipped by the "SHIP BY" date on your receipt.

HOW WILL I KNOW MY ORDER SHIPPED?
You will receive an email with a tracking number from ETSY once shipped. Please allow 24 hours for the USPS to begin tracking.

WHAT DO I DO IF MY PACKAGE WAS LOST OR ARRIVED DAMAGED?
Double check your shipping address in ETSY. Lily Reed is not responsible for packages sent to a wrong address provided by the buyer. Please call the Post Office for any delivery delays. If your item is damaged during shipment Lily Reed will replace it. A photo of the damage must be sent via ETSY Conversations to Lily Reed within 48 hours.

CUSTOMER PHOTOS, LOGOS, & GRAPHICS

HOW DO I SEND A PHOTO/LOGO/GRAPHIC?
Images can't be uploaded at checkout. Upload your photo(s) in ETSY Conversations by clicking the "Attach image" button below the text box.

WHAT SIZE IMAGE DO I SEND?
A large image file is best. If your image is of poor quality, it will appear blurry. Photos should be UNCROPPED and PRINT READY, Lily Reed does not do photo editing.

CAN I USE A PROFESSIONAL PHOTO/LOGO/GRAPHIC?
By submitting a photo/logo/graphic to Lily Reed, you agree that you are the photographer and/or creator or have permission in the form of a copyright/trademark license. You also agree to take full responsibility for any misuse of copyrighted/trademarked images and agree to not hold Lily Reed liable for any misuse of the images.

BUSINESS HOURS

WHAT ARE YOUR BUSINESS HOURS?
Monday - Friday 9am-4pm CST

Evenings, weekends, & holidays are set aside for family and friends. All messages received during those times will be returned the next business day (Monday-Friday, no holidays).

OTHER IMPORTANT INFORMATION

THERE WAS AN ERROR ON MY ORDER, CAN I GET A REPLACEMENT?
Please double-check your selections (case type, device type, sizes, colors, fonts, monogram details, shipping address, etc...) prior to submitting your order. Refunds or replacements will not be given for buyer errors. If an error by Lily Reed has been made, please send a photo of the error within 48 hours of delivery. An exact item replacement will be sent if Lily Reed made the error.

DO SCREEN PROTECTORS AND CHARGERS WORK WITH LILY REED PHONE CASES?
The OEM charger provided with your phone will work with our cases. Due to the wide variety of screen protectors and chargers (including car chargers) on the market, Lily Reed can't guarantee the compatibility with any other brand.

CURRENT SALES OR DISCOUNTS

-20% off everything with code "LILYREED20" for a limited time
-Free proof with every personalized purchase
-Receive a free pet tag when you purchase 3: https://www.etsy.com/listing/161977183/salebuy-3-get-1-free-personalized-pet?ref=listing-shop-header-1