LilyStitches

Custom Children's Shirts Baby Gifts & Accessories

Rochester, New York | 939 Sales

LilyStitches

Custom Children's Shirts Baby Gifts & Accessories

Rochester, New York 939 Sales On Etsy since 2011

5 out of 5 stars
(243)

LilyStitches is taking a short break

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Note from shop owner Thank you for visiting. My shop is currently closed for the time being. If you have any questions in regards to previously purchased items please don't hesitate to contact me directly at kim [!at] lilystitches.com
Thank you for visiting my shop and supporting small businesses.

Note from shop owner

Last updated on Dec 28, 2017

Thank you for visiting. My shop is currently closed for the time being. If you have any questions in regards to previously purchased items please don't hesitate to contact me directly at kim [!at] lilystitches.com
Thank you for visiting my shop and supporting small businesses.

Kim Siracusa

Contact shop owner

Kim Siracusa

Shop policies

Last updated on December 1, 2014
Welcome to Lily Stitches. My goal is to create items that you and your loved ones will enjoy and treasure.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
It is my goal goal to make you 100% happy with your purchase. If there are any problems at all, please let me know!

I'm happy to give a refund for the purchase price on any non-custom purchase.

As stated in the shipping section, I can't be held responsible for lost, stolen, or damaged items.

Please contact me and return within 3 days of receiving. Items must be shipped back to me at your cost, once I receive your non custom items I will happily refund you.

Items that are customized (marked "custom made") in any way are nonreturnable.
Payment
Accepting credit card and e-check payments via Paypal.

You do not need a Paypal account to make a payment, but creating an account will make future etsy purchases faster.

Payment is expected at the time of purchase. I cannot begin working on your custom order until payment is received and funds have cleared. Please note that if you are paying by e-check, it takes an additional 3-4 days (US) or up to a week (international) for funds to clear. The production time begins from the date your payment has cleared.
Shipping
Custom orders typically ship within 5-7 days from purchase (unless otherwise noted in your specific listing). Please note that this is an estimate, but most orders ship sooner.

Your order ships to the name and address you listed on your etsy reciept. Please be sure that your etsy name/address matches your Paypal name/address, or that you verify the correct shipping address at the time of checkout to avoid any shipping delays.

Your order will be shipped via USPS First Class mail (4-7 business days). I'm happy to expedite your package for an additional charge. Any shipping overages totaling more than a dollar will be refunded via paypal.

Insurance:
Insurance is available (US only) upon request. Please contact me for an adjusted invoice if you would like to insure your package. I can't be held responsible for lost, stolen, or damaged items.

Shipping Delays:
On occasion, delays can occur due to fabric being backordered, limited fabric quantities, or the wrong fabric or quantity sent to me. I will notify you right away if I expect a delay and try to fill your order in its entirety as quickly as possible. If you do not want to wait for the backordered fabric or choose a replacement fabric, you may cancel your order.
Additional policies and FAQs
WORKSPACE
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I work in a clean, smoke-free home. Fabrics have been prewashed and dried to prevent shrinkage.

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CARE
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Treat your handmade items as you would your other baby delicates. Machine wash inside out, delicate cycle, cold water, mild detergent. Do not bleach. Line dry or tumble dry, low heat all items. Thanks!