Announcement    We are not able to cancel orders once they are received.
Current order processing time is 24 hours.
We are located in South Carolina, United States.

Please check that the mailing address is correct and message us through Etsy if it's incorrect. We are only able to change the address if you message us within 15 minutes of receiving the order. If it's longer, please still message us but we cannot guarantee that we will be able to change the address since we are processing hundreds of orders and processing them fast.

We do not respond to messages through email and facebook.

Hours of operation - 8 a.m. to 4 p.m. Mon-Fri.
We answer convos between 12 noon and 1 p.m.


Rush and Priority orders are processed on the same day if received by 12 p.m. Eastern Standard Time.
Please, understand, that we are doing everything we can to keep processing as many orders as possible. We understand the urgency and are working around the clock to fulfill orders. Currently we are not able to accept cancellations and add ons after the orders have been submitted. We apologize for the inconvenience but we are trying to process as much orders as possible. Address change after the order was processed, will significantly delay the order. Please make sure the address is correct before you submit it.

Welcome to our shop. We have more than 300 shabby flower styles in stock.

Please note that we try our best to portray the color through pictures, but due to varying computer monitors, camera, exposure and manufacture lots we can not guarantee true color. If you need a very specific color shade, please contact me, I can provide additional pictures, etc. If you would like specific color samples, feel free to request, we can ship them to you quickly.

Like us on Facebook and to receive updates on new products, cool giveaways and grab bags! Once we get more fans, we will be able to a lot of nice grab bags on there.
https://www.facebook.com/LilysFlowerSupply
We sell rosettes, shabby flowers, rhinestones and other supplies for hair accessories and crafts.

REVIEWS/FEEDBACK: Etsy has recently replaced its existing Feedback system with a ‘Review’ option based on a star rating. Please note that your purchase will be made public once you leave a review. Please be gentle with your feedback in this new system - subtracting even 1 star will eventually affect a 100% feedback score, of which I have maintained since the shop was started. Please contact me before giving me less than 5 stars so that I can address - and strive to remedy - your concerns.

Shipping: Once we ship, the package is completely out of our control and we are not responsible if it gets lost.
USPS Does lose packages. If you would like to purchase insurance against damage or being lost, it is only $1.75 for domestic customers.
You can purchase insurance here https://www.etsy.com/listing/168525021/insurance-add-on-for-usps-first-class?ref=shop_home_active

International customers we urge you to purchase insurance:
It is $2.00 and is worth it especially if you are buying a larger order.
You may purchase insurance here:
https://www.etsy.com/listing/168525129/insurance-add-on-for-usps-first-class?ref=listing-shop-header-0

Priority upgrade for domestic order may be purchased here:
https://www.etsy.com/listing/167981879/upgrade-to-priority-mail?ref=shop_home_active&ga_search_query=priority%2Bupgrade

Thank you for shopping with us!