LinenStory

Linen for you...for your family...for your friends...

Biržai, Lithuania On Etsy since 2015

2,692 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

LinenStory

Linen for you...for your family...for your friends...

Biržai, Lithuania | 2,692 Sales

Shop owner

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Announcement    EXPRESS SHIPPING - TO BE ON TIME. Please choose the express shipping if you would like to get your orders on time.

Announcement

Last updated on Feb 5, 2019

EXPRESS SHIPPING - TO BE ON TIME. Please choose the express shipping if you would like to get your orders on time.

Items

2692 Sales
 

All Items

Alla

Contact shop owner

Alla

Reviews

Average item review
5 out of 5 stars
(595)
See reviews that mention:
quality 113 shipping 67 customer service 54

Shop policies

Last updated on November 26, 2018
Welcome to my Linen shop "LinenStory".
All items made from Linen. I hope you will find something natural, eco and beautiful for yourself, your family, home, friends....

Accepted payment methods

Paypal Mastercard Visa American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
* I gladly accept cancellations or Changing your purchase
Request a cancellation or changing within: 24 hours of purchase

* The item/product has to be unworn, unwashed, undamaged and returned within 14 days of delivery for return or exchange (the shipping cost pays the client).

*If I am unable to resolve the problem of my sold item I will make a full refund what you have paid for the product/item, shipping cost is not refundable.

*If I have received the package back of these reasons, I will make the refund only 50% off what you have paid for item/product, the shipping cost is not refundable:
- not correct address;
- you have receive the notice from your post office and you didn't go to collect the package.
ALSO, if you are still interested in receiving the item/product, you can pay again for the shipping and I can ship your item/product again to you.

*NO refunds for any custom orders.

*If you do not select express shipping to your shipment arrives on time (especially busy Christmas period - made purchases between 15th of November to 31st of December), I do not accept responsibility for the timely undeliverable parcels and the money is not returned.

* We make every effort to display the colors of our products that appear on the site as accurately as possible. We cannot guarantee that your computer monitor's display of any color will be accurate.
Payment
I accept PayPal, Credit card.
Shipping
The shipping usually takes (not include Christmas and Easter period):
6 - 14 business days or longer depends on location in your country to Europe;
8 - 22 business days or longer depends on location in your country to USA and everywhere else;
10 - 30 business days or longer depends on location in your country to Canada, Australia, New Zealand.

ATTENTION!!!
The shipping from the end of NOVEMBER can take longer:
10-15 business days or longer to Europe;
15-25 business days or longer depends on location in your country - USA and other countries;
15-30 business days or longer depends on location in your country - CANADA, AUSTRALIA, NEW ZEALAND...
If you want to get your packages on time before Christmas please choose the EXPRESS SHIPPING (2-4 business days). The EXPRESS SHIPPING listing you will find in my shop: https://www.etsy.com/listing/496540569/express-shipping?ref=shop_home_active_1
All items are shipped by a registered priority airmail.
Additional policies and FAQs
DEALING WITH CUSTOM ORDERS
When the custom order is agreed and set for the buyer, I give 3 business days to pay for it.
If the payment is not received within 3 business days and I hear any news regarding the order, unfortunately, the custom order we agreed will be canceled;

however, if you are still interested in the custom order that was canceled, we can agree to open the order for you any time you make your decision. Please convo me again regarding the custom order that was canceled.

I do welcome custom orders. If you have a special request, please contact me and I will be happy to help you.