LipLove

Sweet treats for your lips!

Lake Stevens, Washington · 1006 Sales

LipLove

Sweet treats for your lips!

Lake Stevens, Washington 1006 Sales On Etsy since 2011

5 out of 5 stars
(337)

LipLove is taking a short break

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Note from shop owner Taking a small break to spend some time with my kids during Spring Break. Be back soon!

Note from shop owner

Last updated on Apr 4, 2017

Taking a small break to spend some time with my kids during Spring Break. Be back soon!

Rachael Havens

Contact shop owner

Rachael Havens

Reviews

Average item review
5 out of 5 stars
(337)
Charlene Roberts

Charlene Roberts on Jan 20, 2017

5 out of 5 stars

LOVE my chapstick holder!! Makes it so easy to get to!!

View all 337 reviews

About

Sweet treats for your lips, handmade with LOVE!

I have a secret… I am a lip balm snob. Chances are, if you are shopping online for lip balm, you might be too. (There is nothing wrong with that). The first step is admitting it. The second step is visiting my shop, and the final step is giving your lips the love they have been craving.

Living in the pacific northwest, with the rainy, cloudy, cold and did I already mention RAINY atmosphere, my skin and lips were not happy. In the past I had tried almost every brand of store bought lip balm and found NOTHING that made my lips feel good.

I did not intend to open an Etsy shop when I first began creating lip balm. In fact, I just wanted to make some for my poor, dry, chapped lips. I spent countless hours researching natural ingredients, and experimented more times than I'd like to admit to find just the right recipe that finally made my lips cry "Hallelujah!"

I fell in love with the product that I created, so I wanted to share it with those I care about and that absolutely includes all of you! Having moisturized, happy lips is just a few clicks away.

You deserve happy lips :)

Around the web

Shop members

  • Rachael Havens

    Owner, Maker, Designer, Curator

Shop policies

Last updated on January 14, 2014
Welcome to LipLove! I am so happy to be sharing my creations with you and I always strive to do my best to make sure you are happy with your product.

Here is a little a little note about lip balm flavor oils: They are actually a lip safe version or fragrance oils and are not supposed to add any flavor to the lip balm. If you ever taste anything from a lip balm, it's because it's sweetened with natural Stevia sweetener, not flavored. The only "flavored" lip balm I currently have listed in my shop is Peppermint which is flavored with essential oil (super delicious and tingly). Your lip balm is made using beeswax and cocoa butter so they will smell/taste slightly like honey and cocoa mixed with whatever flavor oil you choose.

*** Communication: I believe in great communication and will do my very best to respond as quick as possible. Please keep in mind that I have 2 small children and a husband who is a firefighter and works a ton, which often leaves me feeling like a single working mom. I appreciate your patience and understanding. My family is important to me, but so is your lip care!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
  • Other Method
Payment
I accept PayPal, all major credit and debit cards and Etsy gift certificates. Please try to make your payment within 24 hours of adding an item to your cart so I can send it out as soon as possible. I will not send out an order without confirmation of payment received.
Shipping
I will ship your order via USPS First Class Mail unless different shipping arrangements have been made. I will send out your order as soon as I can (I have 2 small children so it's not always easy to make it to the post office), but expect it to be sent out with in 3-5 business days. Custom orders take between 1-2 weeks to ship depending on the size of the order.

International Shipping:
All International customs are the responsibility of the buyer. I will fill out the customs form honestly by always marking the products at "Merchandise". Mail fraud is a serious felony that I do not take lightly. PLEASE be honest!

Please keep in mind that international shipping can take quite a while since I ship via USPS first class mail, and there is no way to track your package unless you would like to fork over a seriously large amount of dough to upgrade your shipping.

Wondering if your order has shipped? You will receive a notification after your order has shipped, but if for some reason you do not, there is as easy way to check the status of your order. Simply log in to your Etsy account, go to Accounts and click Purchases. You will see the date that I shipped your order in the upper right corner of your invoice.
Refunds and Exchanges
I would say that I am a very kind, reasonable and understanding person so if you have a problem with a product you receive, please contact me before leaving negative feedback so that I will have a chance to fix the issue. Should your shipment get lost in the mail (which rarely ever happens) I would be happy to resend the item(s) or issue a refund. Please do not take advantage of this policy. I believe in honesty, and being scammed makes me feel so incredibly sad. I would NEVER scam anyone. I love and respect all my customers.
Additional policies and FAQs
If this is a gift for someone and you would like it to be gift wrapped, please contact me before making the purchase, since it will be an additional $1.50. If you have any questions or concerns, please send me a message!