Etsy's full privacy policy is available at: http://www.etsy.com/legal/privacy

In part, you should know that:
"Etsy maintains records associated with transactions on Etsy Payments and does not pass any secure data, including credit card numbers or bank account information to any sellers. Sellers will only receive shipping information and limited buyer account information necessary to complete the order. Etsy’s Privacy Policy further explains how Etsy handles user information."

If you wish to return an item, please first see our Policies (link near the top of each listing or home page), Returns & exchanges section. If your item qualifies for return, you may next be wondering about the best or easiest way to get an item back to us.

In order to protect yourself, the item, and our business, PLEASE obtain a tracking number, whether you use USPS, UPS, FedEx, or any other company. This is standard with virtually all shippers now. All of our items should fit in a padded envelope or poly mailer. PLEASE do not affix estimated postage and drop in a mailbox, unless you have weighed the item and purchased a label with a USPS tracking number.

If you have any questions at all, please convo me and I'll be happy to assist you!

Our items are dyed using professional-quality fiber reactive dyes, which form a chemical bond with the fibers of the fabric. Machine wash in cool water with like colors. Although each item is washed with a professional textile detergent to remove any unbonded dye, we do recommend washing it separately the first wash. NO BLEACH. Hang or tumble dry as you would any cotton garment.

Our infinity scarves and some other garments are rayon. These items are more delicate and should be hand-washed. Hang dry or tumble on low heat. Warm steam iron.