Lisarachel's Shop Policies
I believe in good quality art that has more to it than paint. I find inspiration from memories and experiences and try to bring up these feelings threw the colors I mix and the brush strokes I use. I use artist grade acrylic paint so the original art I paint looks bright and is good quality. I also spray UV protectant spray for added quality.
Thank you for looking around and finding something that inspires you! If you decide to invest in some original art to wear around. I paint each shoe by hand with a lot of care and so it takes time to finish, and also I will have some other shoes I need to finish before I get to yours. If you have a special event or date you want them by please leave me a message and I will see what I can do;) I try my best to be speedy but also give each painting the needed attention.
I love new ideas and working to make what you envision for your soles happen:)
I use the U.S. Postal Service's priority mail for shipping. I insure each item for the sales price.
If you need the shoes shipped out of country I will be shipping them also using the U.S. postal service. There wont be a tracking number but I will message you once your order is on its way to you.
Refunds and Exchanges
I am sorry but because of the custom nature of hand painted shoes I can not do refunds on orders already painted and sent. Because of this I no longer offer to buy the shoes up in your size. Please make sure the shoes you send me fit well and also include all your color choices or design changes in the 'message to seller' during checking out. If it is not on the invoice, problems can occur.
I want to make sure I make your shoe dreams come true the best I can.
If something does happen please let me know, and I will do what ever I can to fix it!!! I do want you to be happy with what you get;)
If you buy any of my other items, I can refund you if there is a problem or work to make it right.
If a problem does arises please let me know:) I would rely like to fix the problem if I can.
Additional Policies and FAQs
If you find your shoes need a touch up message me and I will see what can be done;)
Last Updated July 17, 2013