LittleButFierceDSN

Creative Design & Print Studio

Rossendale, United Kingdom 1783 Sales On Etsy since 2015

5 out of 5 stars (209)

LittleButFierceDSN

Creative Design & Print Studio

Rossendale, United Kingdom | 1783 Sales

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Alexandra Rhodes

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Alexandra Rhodes

Announcement    Welcome to Little But Fierce Design. I create stylish foil art prints and gorgeous greeting cards.

Announcement

Last updated on Jan 22, 2019

Welcome to Little But Fierce Design. I create stylish foil art prints and gorgeous greeting cards.

Reviews

Average item review
5 out of 5 stars
(209)
See reviews that mention:
quality 29 shipping 36 customer service 30

About LittleButFierceDSN

Sales 1,783
On Etsy since 2015

Stylish Foil Art Prints and Gorgeous Greeting Cards

Hello! My name is Lexie and I’m the face behind Little But Fierce Design. I started Little But Fierce Design in 2013.

I fell in love with stationery and interior design. I love using wall art especially with sassy quotes to change the mood of a room. I find customers enjoy my products because they are relatable to a modern day woman for example you can want to change the world but you just can’t be arsed. They’re sassy, classy and most definitely bad assy!

I start my orders out by working at my overly cluttered desk using my graphic design program to design the product and then this is then printed on the best quality materials before being packaged. All orders are shipped in a timely manner via Royal Mail, Hermes and also Airmail. Most products are shipped in envelopes but larger art prints are shipped in postal tubes. Gift-wrapping is now available for all orders.

The main reason my shop stands out from the crowd is because I sell not only motivational quotes but also what could be described as ‘realistic’ quotes. I really care about providing excellent customer service and a high quality product you can enjoy. Have a look around my shop and feel free to send me a message if you have any questions.

- Lexie

Shop members

  • Lexie

    Owner

    I'm a one girl band designing and creating!

Shop policies

Last updated on July 12, 2019
I do accept wholesale requests, please pop over a message and we can have a chat.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 12 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
If you'd like to cancel your order please inform me as soon as possible. I will start working on your order immediately. I start to create your order around 12 hours after you've placed it and I may be unable to refund you if I've started to create it.

If you'd like to return your order you have 14 days after it is delivered to you to let me know. I'll need the item to be returned in perfect condition so I can resell it. I'll also need the item back before I'll issue the refund. When you're posting it back to me it's best to send it back using a tracked service so we can both see where it is. If sending the item back you'll need to pay for the return postage. I can't be held responsible for any items that get lost in the post.

Once I've received your order, I'll then refund your account. Please allow 5-10 days for the money to be credited.

If your order is damaged please let me know as quickly as possible and I can issue a new one out to you. Please note I'll need evidence of damage before I can refund or replace.
Payment
Payment can be taken via PayPal or through Etsy Payments.
Shipping
From July 2018, I'll be posting orders out on Monday, Wednesday and Friday but this may increase in the run up to the holidays.

UK delivery is by Second Class Royal Mail unless you select 'Priority' in which case it will be posted First Class. International Delivery is sent via Airmail. UK orders should arrive within 1 - 5 days depending on the delivery option selected at checkout, and International orders please allow within the estimated dates on your order. If you haven't received your order please wait until these deadlines have passed before contacting me.

I'm currently trialing free shipping to the US when you spend over $35. Please note this is a trial and may be cancelled at any time. Your order will be shipped WITHOUT tracking information. If you'd prefer to have a tracking number you can select this at checkout.

A new super speedy delivery option is also now available if you need your order urgently and you're based outside of the United Kingdom. Your order will be shipped with DPD using their 'Drop Off Express' service. 1-3 days delivery is quoted by DPD but please remember that during busier periods this may be stretched and I won't be able to guarantee it.

All orders are sent untracked (this is normal in the UK and keeps costs down). Options are available during checkout for you to upgrade your shipping to include a tracking number. Please check the address on your Etsy account as you complete your order as if an incorrect address is provided I won't be able to reissue your order without another full payment.

Please refer to the estimated delivery dates for your order. These may change during the year depending on busy periods eg. Christmas.

Any customs charges incurred are the responsibility of the customer. By placing an order you agree to this policy.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. Personal Information I collect

To fulfil your order, you need to provide me with certain information (which you authorised Etsy to provide to me when making a purchase), such as your name, email address, postal address, payment method and the details of the product that you’re ordering.
You may also choose to provide me with additional personal information if you contact me directly – for example a custom order.

2. The Legal Base for Information Collection

The General Data Protection Regulations (May 2018) (EU) (known as GDPR 2018 throughout the rest of this Policy) requires that I explain the legal bases I rely on to collect, use, and share your personal information. This may include your affirmative consent to receive marketing messages, compliance with legal obligations, and my use of the personal information in my legitimate interests (improving my services, for example). Throughout this privacy policy, I will explain where and why I rely on these different legal bases.

Why I Need Your Information and How I Use It

> contractually - as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
> when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
> if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases as required by UK tax law;
> as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services and 2) Compliance with the Etsy Seller Policy and Terms of Use.
> I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3. The third parties with whom I may share personal information

The GDPR (2018) requires that I disclose the details of any personal information I share with third parties.

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

> Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
> Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
> Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
> Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

4. The length of time I keep personal information

The GDPR (2018) requires me to disclose the period of time during which I will store personal information.
Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I am also required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.
I generally keep your data for 6 years - as this is required of me by the UK’s Her Majesty’s Revenue and Custom’s Service (HMRC).

5. If transferring personal information outside of Europe, how the transfer will be handled

GDPR (2018) requires me to disclose if I transfer personal information outside of the EU and the legal bases I rely on to do so, such as consent and contractual necessity.

The only circumstance in which I would transfer personal information out of the European Union would be for delivery purposes through trustworthy services such as the Royal Mail or UPS or similar postal services.
Any other information will only be held by Etsy itself and for that purpose you should refer to their Privacy Policy.

6. Buyers’ rights regarding my use of your personal information and my contact details

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

> Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
> Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Apart from exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
> Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
> Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.


How to Contact Me
For purposes of EU data protection law, I, Alexandra Rhodes, am the data controller of your personal information. If you have any questions or concerns, you may contact me at hello [!at] littlebutfierce.co.uk

*If a customer contacts me to access, correct or delete personal information held by Etsy, I will request that the customer send a request directly to Etsy.


Last altered 21/5/2018

More information

Last updated on Jul 17, 2018
Frequently asked questions
Shipping Policies

From July 2018, I'll be posting orders out on Monday, Wednesday and Friday but this may increase in the run up to the holidays.

UK delivery is by Second Class Royal Mail unless you select 'Priority' in which case it will be posted First Class. International Delivery is sent via Airmail. UK orders should arrive within 1 - 5 days depending on the delivery option selected at checkout, and International orders please allow 15 working days. If you haven't received your order please wait until these deadlines have passed before contacting me.

Any customs charges incurred are the responsibility of the customer. By placing an order you agree to this policy